About Pacific West Mechanical Ltd
Pacific West Mechanical Ltd. is a reputable plumbing company known for its prompt and professional services. Their team of skilled technicians is capable of providing efficient solutions to a variety of plumbing issues, such as leaky toilets and pipes. Customers appreciate the company's punctuality, reliability, and reasonable pricing. The technicians are knowledgeable and courteous, taking the time to assess problems and provide clear recommendations for repair. They are well-equipped to handle a range of plumbing repairs, including toilet and pipe work. Customers often praise the quick service, professional demeanor, and attention to detail, making Pacific West Mechanical Ltd. a trusted choice for plumbing needs in Surrey and surrounding areas. Recent reviews highlight the company's strengths, such as their familiarity with building plumbing systems and the technicians' empathy in addressing customer concerns. For instance, Mike efficiently inspected and fixed an air conditioning unit, going above and beyond to prevent future issues. Additionally, Melissa and Neil were commended for resolving an unpleasant smell in a bathroom, showing professionalism and friendliness. However, some customers have expressed frustration with delayed responses and lack of urgency in certain cases. The company is actively working to improve its efficiency and transparency to better serve its clients.
Melissa from Pacific West came out to do some routine maintenance in our apartment. She was thorough, polite and very knowledgeable as she was able to answer the questions I had about the process. Thanks Melissa!
While any water damage/leak is stressful, we had an excellent technician. Melissa provided us with very professional and efficient service to get to the root of the cause while explaining the remedy and procedures to do so! Thank you for your great and very helpful service!
Clezil & Melissa came to do routine hydroflush maintenance for the drainage system at my strata. They were professional and took the time to thoroughly answer all my questions, explained what they did (e.g. what parts were removed and why) & asked me to inspect their work at the end to ensure I was satisfied. Very pleased with their professionalism!