About Jet Pet Resort Olympic Village
Jet Pet Resort Olympic Village is a well-equipped pet resort in Vancouver that provides dog and cat boarding, as well as flexible dog daycare. The resort has a spacious facility spanning 7,000 square feet, with various accommodation options to suit different needs, from simple comfort to luxury. The staff aims to create a safe, fun, and routine-driven environment for pets, minimizing stress. While some guests have reported positive experiences with the friendly and attentive staff, others have raised concerns about specific pet care instructions not being fully followed. However, many customers have praised the excellent care their pets receive, with one customer's French Bulldog being well-cared for during a stay when he seemed unwell. Customers have also noted the great socialization opportunities for their pets and the staff's quick communication in addressing any issues. The resort may have a strong dog odor, and the rooms may appear small, but customers have expressed that their pets are well-looked after and feel comfortable during their stay. The reception team is diligent in gathering all necessary information, and the owners feel confident in leaving their pets, especially rescue dogs, at the resort. The staff provides regular updates and photos, and the pets return home happy and content.
They are always happy to see my cat Sam and they did the sweetest surprise for his birthday. Thank you to the team for his little birthday gift. He always seems sad to leave after a weekend there. Thanks for looking after him with such care!
I had my cat stay here for a week while I was in the process of moving and the staff was great! They were able to accommodate his dietary restrictions and they provide daily pictures + videos of their playtime on Youtube which is comforting. He was happy and well adjusted when he came home as well. Many thanks to the staff :)
Due to a last-minute trip, we boarded our 5-year-old Labrador for 10 days. We’ve been returning customers for years, and once again the experience was excellent. We received regular photos of him playing with new friends, and he looked happy and relaxed every day. Thank you to the team for taking such good care of him.