Icy Cool Automotive Parts & Service Ltd. is known for its excellent service and technical expertise. The owner, Reza, and his team are praised for solving complex issues that dealerships could not, often at half the cost. Customers appreciate their kind, honest, and professional approach, highlighting their commitment to quality. The staff is friendly, accommodating, and true to their word, honoring warranties when needed. Icy Cool uses reputable manufacturers for parts, ensuring reliable performance. Overall, the business receives high recommendations for quick responses, knowledgeable service, and a commitment to customer satisfaction. Having a mechanic you can trust is a very valuable asset, especially if you drive an older vehicle. Reza stands by his work and will go to any lengths necessary to keep his customers happy. He means what he says! Icy Cool Automotive is fantastic at fixing your car in a timely manner and for a reasonable price. Reza is super friendly and kind, polite and VERY KNOWLEDGEABLE! They are amazing, friendly, and honest about their work. The reception is always fantastic, they work very quickly and always tell you what’s happening before charging you. Reza is amazing and a big reason why you know anything about cars, as he would take time to explain the issues.
Brought in a 1999 midsize van, with several issues with AC (controls, vacuum hoses, compressor). They diagnosed the issues, called with recommendations and a quote, and the next day we drove it home with every problem fixed.
They were totally transparent the whole way, and worked fast, Definitely going to go back if needed.
Excellent in every way. Sahara was knowledgeable, professional and so friendly, the mechanics did a great job replacing a large a/c component and I am totally confident that the advice, service and cost was absolutely the best I could have hoped for. They are now my first choice for my vehicle repairs. Thanks so much Icy Cool.
Having a mechanic you can trust is a very valuable asset, especially if you drive an older vehicle. Reza stands by his work and will go to any lengths necessary to keep his customers happy. He literally told me "Peter, I want you to be happy. I put my self in my customer's shoes." He means what he says!
530 Clark Dr, Vancouver, BC V5L 3H7
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