Positive experience overall, they were nice and able to see our dog quickly but I feel like they aren’t as mindful of owner expense as they could have been. We visited last night and I appreciated that they were thorough in running a bunch of tests BUT the next morning we showed the same video to our regular vet as the medications they gave us were not effective and she was still having the same symptoms and he diagnosed kennel cough in a matter of seconds. Unfortunately this left us with a $1300 vet bill 😔 I honestly couldn’t tell if the doctor just didn’t have the knowledge OR if they are trying to hike the bills up.
About Burrard Animal Hospital + Emergency
Burrard Animal Hospital + Emergency provides excellent care and service for pets and their owners. The attentive and diligent staff, along with thorough and thoughtful veterinarians, work to ensure a positive experience for both animals and people. Clients praise the hospital's professionalism, expertise, and compassion, with one describing the care as "amazing" during a stressful time. The hospital is known for its kindness and transparency, quickly taking in pets in need and keeping owners well-informed about their pets' health. Many pet owners appreciate that the staff show genuine love for animals and prioritize animals in most need, even when busy. The care extends beyond visits, with staff following up through calls and emails to check on pets’ recovery. Pets often become excited to visit and trust the team, bringing peace of mind to owners. Burrard Animal Hospital + Emergency is highly recommended for those seeking excellent veterinary services and compassionate care for their beloved fur babies. Recent reviews highlight how the team saved a beloved kitty during a critical moment, allowing visits during ICU stay, and providing immediate attention when breathing issues arise. Customers also appreciate the staff’s patience and kindness, especially in stressful situations, and how they take pride in their work. The caring attitude and professionalism of the team help pet owners feel reassured and supported in difficult times.
Reviews
Great experience bringing the pet here. The veterinarian/staff took their time assessing our needs and too very gentle, professional and knowledgeable care of our little one. They even followed up with an email to check how things were going at home after the visit. If you love your pet, bring it here!
Arrived with my 4 1/2 L yorkie (collapsed trachea) the Vet and staff were amazing through the hrs we were there. Very grateful to the team that looked after my baby and with right meds went home with a calm happy boy. Thank you !!
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Hours
Location
1788 W Broadway Suite 105, Vancouver, BC V6J 1Y1
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