I urgently had to purchase an iPhone and went to this centre at PC, it was crazy busy and had to wait at least half hour for someone to serve us. Nevertheless, got what we wanted and had help from Bestie to retrieve my Apple ID and she was so patient, my wife and I are very pleased with her service. Excellent I would say :) 10 stars for her... Thank you!
About Apple Pacific Centre
The Apple Pacific Centre is a popular destination for Apple enthusiasts and technology lovers. The store's sleek, modern design blends indoor and outdoor elements, creating a welcoming atmosphere. The knowledgeable staff provide great service, whether customers are browsing new Apple products or getting technical support at the Genius Bar. The store features unique architectural details, including stone steps with built-in seats, offering a comfortable space for both locals and tourists to relax and enjoy the busy city views. Despite its popularity, each customer receives personalized attention, making them feel valued. The store continues to be a must-visit spot in Vancouver, delivering an outstanding shopping experience. Customers often visit for repairs, like screen replacements on devices such as Macbook Air M1, which can be costly. Some find repairs less affordable than in the past. Staff are friendly and helpful, offering tips on fitting AirPods comfortably and verifying their authenticity. However, some customers mention inattentiveness and the absence of paper receipts or payment options like monthly plans. Overall, Apple Pacific Centre remains a top place to explore and get support for Apple products.
Reviews
I always enjoy stopping by Apple Pacific Centre whenever I’m downtown Vancouver. The store has a really impressive design, especially the glass architecture, greenery, and open layout that give it a modern, welcoming feel. I like being able to walk around, check out the latest Apple products, and try things out in person. The location is also super convenient when shopping around downtown. It can get pretty busy, but that’s expected for such a popular spot. Overall, it’s more than just an Apple Store — it’s a great part of the downtown Vancouver shopping experience, and definitely worth checking out!
Excellent customer service at the Apple Store. The staff were incredibly friendly and helpful. They offered to clean my iPhone, including the speakers and charging port, which had accumulated quite a bit of dirt.
They did a fantastic job, and my phone is now working perfectly. Best of all, there was no charge for the service.
Super friendly, professional, and genuinely helpful. Great, great customer service. Thank you!
Photos

Hours
Good to know
- accepts apple pay
- accepts debit cards
- garage parking
- bike parking
Location
701 West Georgia Street, Vancouver, BC V7Y 1G5
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