About Auto West BMW
Reviews for Auto West BMW
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Monday: 7:30AM - 7PM
Tuesday: 7:30AM - 7PM
Wednesday: 7:30AM - 7PM
Thursday: 7:30AM - 7PM
Friday: 7:30AM - 6PM
Saturday: 7:30AM - 6PM
Sunday: 11AM - 5PM
Tips
free wi-fi
Auto West BMW is recognized for its professional and prompt service, particularly in the trade-in and sales process. The staff is courteous, helpful, and honest, making the buying process smooth and enjoyable. Sales consultants are knowledgeable and take the time to show customers all the features of their new vehicles, ensuring they feel comfortable and satisfied. They also excel in follow-up care, providing updates on delivery status and answering any questions patiently and thoroughly. Customers have noted the impressive professionalism of the team, who are proud of their work. The welcoming atmosphere, along with a comfortable waiting lounge that offers a variety of coffee and snacks, adds to the overall positive experience. Auto West BMW continues to deliver exceptional service, making customers feel valued and respected.
I recently picked up a BMW X3 from Auto West BMW.
Scott and Ping were professional, respectful, and easy to work with. They provided clear explanations around the vehicle, options, and lease structure, and allowed me the space to think things through without pressure.
The process was organized and transparent, and communication was timely throughout. Overall, a solid and professional purchasing experience.
I’d be comfortable recommending Scott and Ping to anyone looking for a straightforward and respectful BMW buying experience.
Excellent service. Great experience. Very happy with the process of buying my X3. Winnie is the sales consultant. She is top-notch. Very professional. This is my 2nd BMW from Auto West. There are reasons why customers like me are coming back. Great job.
I purchased a new BMW X5 on January 31st and had a great experience at BMW Auto West. Jeffery Chang, Alex Leung, and Jodie Lei were all incredibly helpful, professional, and easy to work with. The whole process was smooth from start to finish. Highly recommend this team if you’re looking for a new BMW.