About Strategic Mechanical Services
Strategic Mechanical Services is a company with extensive experience in the heating and cooling industry, dedicated to providing the best possible service to their valued customers. They aim to help customers feel comfortable in their home, workplace, and community by offering the right heating, cooling, and hot water solutions at affordable prices. Customers can count on their fast, friendly, and knowledgeable service 24/7. The company has received positive reviews from customers. Ryan provided excellent service by changing filters and adjusting the water heater temperature on a customer's heat pump. Scott Martin diagnosed and fixed an old, non-functioning furnace, even in the middle of a snowstorm, with his knowledgeable and personable approach. Don and his technician, Brian, quickly troubleshot and resolved a customer's heat pump issue, earning the customer's loyalty. The team also provided a professional and efficient installation of a mini-split heat pump system for another customer. Lastly, Bryan and Nieves promptly diagnosed and repaired a customer's boiler for in-floor heating, leaving the customer very pleased with the company's service. Overall, Strategic Mechanical Services is highly recommended for their expertise, reliability, and customer-focused approach in the heating and cooling industry.
We had a really great experience with Strategic Mechanical. Scott was professional, friendly, and easy to deal with from start to finish! He showed up on time, explained everything clearly, and the quality of work was excellent. It's not always easy to find reliable service like this, so we appreciated how smooth the whole process was. Definitely 5 star service - We wouldn't hesitate to recommend them!!
Gary and Trudy Towle
We recently had Strategic complete a repair of our heat pump that they installed about 3 years ago. While the need for the repair was unexpected and unfortunate we had a good experience with them organizing the repair. The company communicated well and very quickly sent a technician. Rajan, the gentleman who performed the repair, was awesome. He was timely and communicated well, was friendly and personable, and was able to identify the problem and repair it. We really appreciated the work that Rajan did.
I highly recommend this company. Scott gave me his honest opinion on whether my appliance was worth fixing. He was able to work with my schedule and communicated clearly and promptly. When the appliance glitched as he was packing up, he stayed to adjust it until he was confident in his repair. I also appreciated how he explained what he was doing so that I could understand what the problem was and what problems I might encounter in the future. He also followed up to ensure the repair was holding. Nothing is cheap these days but the price was fair.