Our new AC was installed on Monday August 18th by Adam but originally sold to us by Troy through Home Depot who had a payment plan at 0% interest. Our experience from start to finish was very positive and everyone from Troy to Lori to Adam were very knowledgeable, friendly and professional. The fact that this is on a payment plan made it affordable so if you need AC and you don’t have $4000 kicking around this is a winning combination.
About CustomAir
CustomAir is a full-service mechanical contractor specializing in HVAC and plumbing services. They have a large team of over 100 qualified technicians and offer 24/7 service across a wide area, including the Lower Mainland, Okanagan, Kamloops, and the rest of the Interior.
Customers praise CustomAir for its friendly, professional staff, from sales and office personnel to installers. They appreciate the company's ability to provide clear information, answer questions thoroughly, and offer options that fit both needs and budgets. Clients also highlight the company's efficient scheduling, timely service, and respectful technicians who explain the work and ensure customer understanding. Many reviews mention the excellent experience with the installers, noting they are punctual, courteous, and work efficiently. Customers also value the detailed explanations about systems, such as the new furnace, and the competitive pricing that saves money compared to other quotes. The option to finance services with no interest is another appreciated benefit, making CustomAir a highly recommended choice for heating and ventilation needs.
Reviews
Josh and Sam are top notch professional technicians, very friendly and willing to help, I very impressed by the fast response for service work, they are both very knowledgeable and can be trusted to diagnose the problem accurately, I would highly recommend this business fit your electrical HVAC needs.
I just got a dual heating system from CustomAir and, I have to say, I couldn’t have had best service. It was easy to see that everyone had my best interest and comfort in mind. Everything was explained and I know that I can call them if I have questions. Thank you CustomAir.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
Location
1516 Keehn Road Suite 102, Kelowna, BC V1X 5T3
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