About Thompson Rivers Family Optometry
Thompson Rivers Family Optometry is a welcoming and inclusive eye care clinic located in Northills Shopping Centre in Kamloops, BC. The clinic offers comprehensive eye exams, urgent eye care, and a wide selection of eyewear, including glasses, sunglasses, safety glasses, and contact lenses. Patients consistently praise the friendly and professional staff for their kindness, patience, and genuine care. Many appreciate the calm and thoughtfully designed environment, which is especially accommodating for those with sensory sensitivities or who prefer a more relaxed setting. The team takes the time to clearly explain procedures and ensure patients feel comfortable and supported during each visit. The clinic is known for its respectful and safe atmosphere, making it a popular choice for the LGBTQIA2S+ community and others seeking accessible eye care. Patients leave feeling well cared for, with their vision clarity and eye health prioritized. Thompson Rivers Family Optometry not only provides expert care but also creates an environment where everyone can feel at ease and valued.
On the whole, a really good experience. Friendly staff, doctor was nice and informative, and the place is clean and generally welcoming. I would have given them 5 stars, except there was nowhere for me to sit comfortably. All the chairs in the waiting area were regular sized with solid arms, which unfortunately, as someone with wide hips due to lipedema, means I can't sit comfortably in them - I have to perch on the edge or tilt and sit on my hip, neither of which is fun. There were chairs I could use in the back of the office, outside the doctor's room, but I was not permitted to use those while waiting nor was I allowed to move one to the front; staff also did not...read full review
Staff went out of their way to find a way to repair an old pair of glasses. Treated my elderly relative with patience. Great customer service!
Very knowledgeable and friendly. I would definitely recommend tbem