The job itself was okay, though it was delayed several months. And even when they did get everything in, there were some incorrect pieces that they had to reorder and wait several months beyond that for. Now, a couple of years out, the company continues to spam my mail, email, and phone with unsolicited sales messages. I've tried everything over months and months, and they just won't stop no matter what I do or who I talk to. Overall, I'd give the quality of the windows 4.5 stars, the work maybe a very generous 3, and the professionalism, sales, and customer service I'd give 0 stars if I could. Be warned, if you go with this company, they will spam you for years to come.
About Renewal by Andersen Window Replacement
Renewal by Andersen Window Replacement offers custom-designed windows for Tucson area homes, with a wide range of styles and accessories to choose from. Their windows are installed to the highest standards of durability and energy efficiency, backed by a fully transferable, limited 20-year warranty. The installation team is professional, courteous, and efficient, ensuring a smooth and stress-free experience for customers. From the initial consultation to the final installation, the team provides excellent communication and updates, making the process enjoyable and hassle-free. Customers have praised the overall quality of the windows and the installation process, with the company earning a reputation for delivering beautiful, high-quality windows that exceed expectations.
Aran, a sales representative, has demonstrated the high quality of the windows, measured, and ordered. The installation was completed in one day when the windows arrived, even the large arched front window. Customers have noticed a noticeable reduction in noise levels. Another sales representative, Jorge Padilla, has been described as absolutely amazing, spending a good deal of time discussing the benefits of purchasing from Renewal by Andersen, the installation process, and the warranty guarantees. Customers have had many contractors work on their homes, but this was their best experience, which they attribute to Jorge's professionalism and pride in the product he represents. A customer, Carol, was excited to get their new sliding glass doors installed soon. They made an appointment and had Johnny Gompf, another sales representative, come to their home to show them the options. Although the doors were more than they initially wanted to pay, Johnny worked with them to reach a price that worked for them, and they were sold on the doors.
Reviews
From the first contact thru installation we had a seamless experience! We loved they had 2 different people measure BEFORE the windows were made! We received excellent communication and we truly appreciated the installation crew’s professionalism and sense of humor! Dylan and the team were very respectful and covered the areas where they were working. Aside from the brand new window and 2 sliding glass doors you would never know they were here!! Andersen sent a big enough crew to get the old window/doors out and the new ones installed in 7 hrs!! What we forgot was we went from single pane to double pane and WOW, it is just unbelievable the temperature in these… read full review
Crew was very professional and quick. The job was done with care and excellent workmanship. We are happy with the look and expect , given the company reputation, the window's performance will be great.
Photos

Hours
Location
3785 East 34th Street, Tucson, AZ 85713
Explore More Businesses Around
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.