About PREFERRED HOMECARE
Reviews for PREFERRED HOMECARE
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Preferred Homecare is a dependable provider of expert customer service and strong clinical staff, helping customers get the support and assistance they need during uncertain times. The company specializes in a wide range of services and products, including the latest technology in respiratory and oxygen care, along with a full line of durable medical equipment. Their goal is to keep customers safe at home and out of the hospital. Customers appreciate the professionalism and responsiveness of the staff. One recent customer expressed gratitude for the easy process of replacing their CPAP machine, highlighting how staff members like Joel and Rosalie made the experience smooth. However, some reviews mention challenges, such as delays with equipment delivery and the need for multiple calls for updates. Despite some concerns about wait times, many interactions have been friendly and helpful. Overall, Preferred Homecare aims to provide quality service while addressing customer needs effectively.
0 stars if I could
Don’t expect them to get anything correct. They refuse to get a manager on the phone, the billing department hangs up on you if you ask for anything. Even my insurance company can’t get through to them. Worst company ever
If I could give zero stars I would! This company is a scam. 3 months and they keep saying the same thing. Now they’re telling me I need to call insurance. Do your jobs! I give up! I’ll never get my equipment. Everything was just a waste of time and false hope. They do not care. Incompetence and laziness. They should be out of business. I will be reporting them.
Terribly incompetent, rude, unprofessional, lacks compassion, delayed order processing constantly even with rather vital medical equipment such as oxygen because why would it be important for someone to breathe? No accountability. Avoid using preferred home care for DME needs at all costs! There are plenty of other DME companies that are quicker, pleasant, and professional to work with.