About El Rio Health Congress
El Rio Health Congress in Tucson provides comprehensive medical, dental, and behavioral health care to over 113,000 community members. Its mission is to improve community health through accessible, affordable, and compassionate services, aiming to serve as a national model of excellent healthcare. The facility accepts all types of insurance and offers a sliding fee scale for those without insurance, making healthcare accessible to everyone. Patients consistently praise the staff for their helpfulness, friendliness, and dedication. Many highlight the quality of care received from doctors, nurse practitioners, midwives, and specialists, noting improvements over the years in appointment availability and service quality. The online My Chart portal and phone system have seen enhancements, although some reviews mention ongoing challenges with appointment scheduling and communication. The staff, including OB-GYNs, primary care providers, physical therapists, and dental professionals, are highly appreciated for their professionalism and compassion. Notable positive experiences include a patient’s comfortable IUD insertion, where the provider was accommodating and considerate, making the procedure smooth and even enjoyable. El Rio is especially valued by low-income families for its affordability and comprehensive services. Patients feel fortunate to have El Rio as their medical home, emphasizing the dedication of the staff and the quality of care offered. Overall, El Rio Health Congress is recognized for its commitment to serving the community with excellent, accessible health services.
My experience here is perfectly awesome. First time appointment takes time but if you have it it’s actually very nice being taken cared of by them. My Dr Sayyar Khakimov is the best. He cares for you and checks on you. My dr’s office has awesome staff, the nurses and assistants they are awesome and nice.
All the midwives were very helpful at El Rio. The midwife who helped in the delivery of our son was especially helpful and friendly.
Thanks for doing a great Job Amanda Carstens!!
My wife and I have been patients at El Rio for 7 years now and I feel the need to update a negative review I left 4 years ago. El Rio has put a ton of effort into improving many aspects of their operation, from the phone system to My Chart and the same-day clinic. They are still often stretched but that's because of the huge number of people they care for and other challenges that apply to the entire U.S. health care system and not just them.
In recent years it has become much easier to get an appointment and the caliber of both the doctors and nurse practitioners my wife and I have seen has been wonderful. The phone system is still no picnic and the online My...read full review