El Rio Community Health Center Adminstration

May 2026

I have been going to elrio for a long time now but i have never been as angry as i am now you are in the process of releasing the only diabetic doctor at cherrybell which will leave NO diabetic doctor at all i was told that i needed to go to a downtown location to be seen lisa beckett is one of the best none of this makes sense not just her but the whole department shameful

Nov 2025

I had a tooth pulled in August 2025 and was told to wait for a month and they would work me in to get the other one pulled. I have called every week since then and I was told that they are working on fitting me in. The last call I made I was told they didn't have any openings until 2027!! This is the Southwest clinic and at this point I will NEVER go back to El Rio, they no longer have patients as their priority and the customer service is terrible!!

Jun 2023

El Rio Health has horrible customer service when it comes to billing. It took them over 3 months to send me a bill. I had requested a bill for my medical charges after they called me for payment. They called again and asked for payment and I asked for my bill, again. I had made multiple requests and then gave up. I surprisingly received a bill on June 12, that was dated May 25th. And it didn't show the payment I had made on May 16th. They really drag their heels. I've found their administration to be very slow, clunky and not very helpful.