Michaels Custom Framing

Aug 2023

I've been coming to Michaels for years since moving to Tucson and for the first time I felt discriminated. I walk in with my daughter and 1 year old. I get greeted as I'm sitting my child in the cart and asked backpacks are no longer allowed in the store due to shoplifting. I tell the employee this is not a backpack I open it and show him diapers, wipes and snacks are in there and he can careless he still said too many shoplifters that I can leave my diaper bag in the front with him. What makes him anymore trustworthy to begin with I have my wallet and keys in there is he serious? I had to take my keys and wallet out and take my diaper bag to the car because I obviously...read full review

Mar 2023

Don't go here go to Hobby Lobby !!!Came in for one item in the middle of the afternoon on a weekday. No cars in the parking lot, yet still I get stuck behind the ONLY other customer in the store ... waiting ...Waiting... WAITING ... They have more people working in the store than customers and you only have one register open. By the time I finally get my turn the register person is REQUIRING me to sign up for their Michaels program to get my MILITARY discount!!! I served 20 years in the Navy ... nowhere did it say I had to get more junk mail to get my military discount!!!Waste of my time ... I won't be coming here ever again!

Jan 2023

A challenge to get help in this store. This is not a reflection on current staff but moreso understaffing and limited floor assistance. Was hoping to get watercolor markers. Also tried to purchase a number of frames due to the buy one get one half off sign only to find upon checkout that it won't start for another three days. Misleading advertising is just that. Was directed to self checkout and ended up leaving without the key items I came for. Overall not a pleasant experience. Not sure I'll return.