About Visionworks

Visionworks is a well-known optical retailer with over 770 locations across 41 states and Washington, D.C. The business is committed to providing a great customer experience, offering a wide selection of glasses and contact lenses for men, women, and children. Visionworks is known for high quality and value, featuring designer brands like Ray-Ban and prescription sunglasses. The store accepts many vision insurance plans and allows the use of FSA for eye exams, prescription glasses, and contact lenses. Customers have praised the skilled and personable optometrists, who are known for creating perfect prescriptions and giving attentive care. The support staff is friendly and caring, helping create a positive atmosphere. Many reviews mention the staff’s honesty and helpfulness in assisting customers with choosing glasses, making the process easier and more enjoyable. Customers also appreciate their knowledge about insurance coverage and their willingness to answer questions. Recent reviews highlight the staff’s professionalism and quick service, with some customers mentioning staff members like Jeff M. and Irene. One customer had a problem with glasses bought earlier this year and was in and out in less than 5 minutes after Jeff M. quickly fixed the issue. Another customer was warmly greeted upon arrival, and a young lady carefully inspected and adjusted their frames, making sure everything was in perfect condition. Irene was praised for her helpfulness and knowledge, making a customer's visit very positive. Despite some shipping delays mentioned in other reviews, the staff consistently shows professionalism and dedication. Overall, customers recommend Visionworks for friendly service, skilled providers, and a commitment to customer satisfaction, encouraging others to schedule their eye exams.

Photos

Add a Photo
Visionworks
View All Photos

Reviews for Visionworks

Write a review
  • Jun 2026

    I had a really great experience today, from the warm lady at the front desk to the thorough optometrist. Glad I gave them a try despite the reviews. I hope to see them all next year for my next annual.

  • May 2026

    I was greeted professionally and warmly upon entering. Walked through the steps, all tests done efficiently and wuickly. My time with the optometrist (Lily), was warm and informed! She took as much time as I needed to explain whatever was going on with my eyes and showed me the photos to back up her explanations. I was very happily surprised, and happy I made the decision to try them out!!

  • Apr 2026

    My lens popped out and got chipped in the fall. I brought them in to see if they could put the lens back in and they were able to do so easily. On top of that the person helping me looked to see if I had purchased the warranty originally and apparently I did! He offered to do a new set under warranty which was a pleasant surprise for me. I had totally forgotten that I even purchased the extended warranty. Thanks to him, in a couple weeks I'll be good as new.

Hours

Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 7PM
Sunday: 11AM - 4PM

Tips

price range: average parking: lot, private bike parking wheelchair accessible

Location

2460 W Happy Valley Rd Ste 1163, Phoenix

Directions Appointment Call Website Suggest an Edit