EVERY STAFF MEMBER LEADS WITH COMPASSION!!!
I took my geriatric cat, Bonnie, last week - she was sick and not eating. There was no waiting in the waiting room, the nurse and Dr promptly attended to Bonnie and treated her like she was one their own lifelong pets. Their love for animals was was so apparent and heartwarming.
Today, one week later, my little girl hadn’t improved so I called and they got us in right away. Turns out Bonnnie had a developed a chest mass since our last visit and wasn’t going to make it. The news was not shocking, you know your babies and I knew she may not make it thru the day. I had already been blown away by the love and compassion that staff had shown at my prior visit but, today - there are no words to describe the depths of love, thoughtfulnesses, compassion
and professionalism of every single employee!
THANK YOU from the bottom I’m my heart. Today was sad for sure but it also reminded me that lovely, wholesome people do still exist 🥰
If you want the absolute best care and compassion for your furry family member GO HERE!!
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About Palo Verde Animal Hospital
Palo Verde Animal Hospital offers convenient online appointment scheduling and is known for its compassionate veterinarians. The staff is friendly and helpful, with the office manager commended for her kindness. The hospital provides same-day appointments and is appreciated for their thorough approach. Veterinarians take their time during exams, asking questions and explaining options, which makes clients feel valued and confident in the care their pets receive. The clinic is transparent about pricing upfront, helping pet owners understand costs before treatments or tests. The team is experienced with different pets, including nervous or terrified animals, and manages their care with patience. Clients have noted that the veterinarians listen carefully to concerns and work to get the best results for each pet, even if the pet is more of a little old lady than a puppy. However, some have expressed concerns about the cost of bloodwork, which can be higher than at other clinics, especially for necessary medications like seizure meds. Overall, many clients have had positive experiences and trust the care provided by Dr. Marschel and her team, though they prefer to schedule visits when she is available.
Reviews
Palo Verde is the BEST place to take your animals. The staff is so caring, no matter the age of the animal or type. Great communication on what they are doing and why. Prices are very reasonable. Have been using them for over 15 years and every visit was done with great professionalism and caring for my pet.
Amazing service. Our regular vet would not see our dog fast enough, and I felt he was in a very precarious state (severe ear infection) and could not wait. This office saw us the next day, and pricing was way better than what I was used to at the VCA. This is my new vet.
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Location
1215 East Northern Avenue, Phoenix, AZ 85020
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