Tips & Reviews for Massage Envy

price range: average by appointment only accepts credit cards private lot parking bike parking gender-neutral restrooms

  • Jul 2021

    I've had facials at many places over the years. This was one of the best I've ever had, better than even expensive resort spa facials. Chelsea was very knowledgeable about skin and how to treat various issues. I could tell she is passionate about skincare. And the facial was so relaxing. She took great care with little details to make it as enjoyable as possible for me. I will definitely make this a regular part of my self-care routine.

  • Jul 2021

    Massages were good and customer service was good in the beginning but just wait until you try to cancel. I attempted to cancel twice but yet they still charged me. Tried to cancel by filling out the cancellation form via email then I went in there in person to fill out a physical form but yet continued to charge me so I had to go to bank and change my debit card. This then caused more issues. My account was suspended when I still had one credit left. I figured I could use my one credit then be done but they refuse to let me use my credit until I update my card info. However I refuse to give them debit card info because they will charge me monthly all over again. I am...read full review

  • Jul 2021

    They are thieves, I signed up my 85 years old mother on Feb 2020. March is when covid-19 started and my mom was afraid to go for a massage, due to her age. I have tried to cancel in March. they would not cancel the contract meanwhile I was charged $55 a moth for a year. In April I went to the store and canceled the contract and I was told I will receive 11 certificate by e-mail to be used in the future.I have not receive any certificate!! mean while the had a nerve to charge me for May and June as well. These people are crooks.

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Hours

Monday: 10AM - 8PMTuesday: 10AM - 8PMWednesday: 10AM - 8PMThursday: 10AM - 8PMFriday: 10AM - 8PMSaturday: 10AM - 8PMSunday: 10AM - 6PM

Ratings

Google Google: 4.6/5 Yelp Yelp: 3.5/5 Facebook Facebook: 2.7/5 Tripadvisor Tripadvisor: 4.5/5 Foursquare Foursquare: 7.1/10

Massage Envy

3162 E Indian School Rd, Phoenix

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