About Great Clips
Great Clips Phoenix offers affordable haircuts for men, women, and kids. The salon provides various hair care services, including haircuts, beard trims, and shampooing. They are open evenings and weekends, with no appointment necessary. Customers can walk-in or check-in online to skip the wait. The employees are generally polite and provide good haircuts. Customers have praised the friendly customer service, quick service, and professional haircuts. The location is known for its cleanliness and short wait times. Overall, Great Clips is a reliable option for affordable and convenient haircuts, with most customers reporting positive experiences and recommending the location.
I’m sharing this because I was actually in the lobby during the situation described in a recent negative review. I saw firsthand that Jovanna handled a very disrespectful customer with incredible class and professionalism. She stayed calm, de-escalated the tension, and remained polite throughout.
Beyond her character, she is a fantastic stylist. My friend’s long-layered haircut turned out beautiful! Jovanna’s energy and her knowledge of healthy hair were the cherry on top. We had an amazing experience—thank you, Jovanna, for your service
I've been going to this location for years and they are incredible! Jovanna is so great...my haircut is always on point! Friendly staff and Jovanna always makes me feel taken care of. Highly recommend!
Rita and Jovanna are my GURLS! I have very short hair and I am very particular about my cut and they both nail it every time I ask for anything. They're profesional yet super personable and I would recommend them over a salon haircut...Super talented and skilled!