Banner - University Medical Center Phoenix Ear, Nose, Throat

Sep 2019

Updating my review to five stars after my first appointment with Dr. Sara Stimson-Riahi. I was not kept waiting even with a very full waiting room. The person that I checked in with at the front desk and the two medical assistants were professional and friendly. I felt very comfortable with Dr. Stimson-Riahi, as she has a wonderfully calm, confident, concerned, and caring demeanor. I appreciated that the visit did not feel rushed and that she spent time going over my history and asking questions. Really glad I made the appointment!

Jul 2019

Love Dr. Peterson, he has been my addiction specialist (if you will) for about 3 months now and I wouldn't have it any other way. He definitely welcomes you and speaks to you as an important person, not just a patient he "has to" see! Lol two thumbs up on his service!!!

Jun 2019

I felt it needed to exercise my free speech rights here. As someone who is severely hearing impaired and should have free speech rights. I was a Patient at Banner University Internal Medicine from June 2015 until July 2018 and was under the care of Jayne Peterson. In 2017 I was going thru a medical review with social security but was also doing PT at Banner University Out Patient PT for degenerative disc disease. For degenerative disc disease you do need PT so I went. In November of 2017 I had my first serious fall which resulted in using a Cain because after the fall I was having some issues with walking but not to the point of needing any other durable medical equipment. But also at the time social security requested information but clinic did not document all that was needed. Instead clinic documented I was OK when I was wasn't. All based on a belief that since I am hearing impaired I couldn't possibly hurt the same way a normal person would. On February 24th I had my second serious fall and right after such fall where I became airborne I felt a spinal shock followed by loss of felling below my nipples. When I told clinic about this and that I could not even walk across the room without felling dead weight in that area they did nothing for me. They should have immediately wrote a scrip for a wheelchair. I mean my insurance would have covered it if clinic put down why I needed the wheelchair. Home health care a supply store that deals with medicare and medicaid would have delivered a wheelchair to me. As a result of clinic not documenting everything for social security my CDR got denied. Thank you clinic for not documenting everything and causing me to fall into a deep depression that required several days in hospital. Thank you for not telling me for several months about the spinal cord injury.NOT FAIR! If it had been someone who was very smart and high IQ they would have been treated very different. The person would have been admitted to the hospital, either an inpatient or out patient rehab center and received a state of the art wheelchair but I couldn't so much as receive a standard basic wheelchair to get me around my home safely because I couldn't walk. Yet this is the way many PCP clinics are still treating the deaf, hard of hearing and those with intelligence disabilities. This is still the standards.