About Service General HVAC
Reviews for Service General HVAC
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Service General HVAC is a trusted business with over 30 years of experience in air conditioning and heating services. They serve areas including Kingman, Bullhead City, Fort Mohave, Golden Valley, Meadview, and Lake Havasu City. Customers highlight their promptness, honesty, and trustworthiness, whether for maintenance, repairs, or system replacements. The team is known for arriving on time, providing quick responses, and offering honest advice—often focusing on servicing existing systems rather than pushing new sales. They handle emergency calls effectively, sometimes working late into the night to get systems running again in extreme heat. When repairs are needed, they respond fast, diagnose issues accurately, and often give good value, such as offering discounts on new systems. Customers appreciate their professionalism, reliability, and the quality of service they receive, making Service General HVAC a highly recommended choice for HVAC needs.
It was great to find a local Trane service tech. Our unit stopped on one of the hottest days so far this year. I called the office and they had Rodney out within a couple of hours. He diagnosed the handler motor had gone bad and ordered one from Phoenix. This arrived around midday the following day and Tim was on hand to install it and had us up and running. We signed up for their maintenance agreement for future service and repair. Great job guys, thanks.
Absolutely amazed with the service I received today Zachary did and amazing job and helped out the best we’ve ever had I would recommend this company to anyone very helpful amazing nice person and he definitely knew his stuff! Helped us fast and efficiently wasn’t in a rush and actually gave a lot of good pointers to help! Overall amazing person and company highly recommend to anyone! Thanks again Zachary and service general your amazing! 10 out of 10
I had my unit serviced by another HVAC company for a simple tune up. After being rescheduled multiple times and 4 hrs of the technician being at my house. They were able to tighten a screw on my electrical terminal, tell me that my system has a leak but they can’t locate it, and tell me that I need to buy an entire new unit for $14k because mine was manufactured in 2016. However the unit is a Trane model (literally known as some of the best running manufacturers out there). Anyways, 1 tightened screw and $50 later and my unit all of a sudden is running worse than before they looked at it. I called up Service General after hours and left a message asking for an 2nd...read full review