Joe Miller came out on the evening of Saturday of Labor Day. Joe worked to professionally diagnose and repair our unit, working in the heat of our attic. He went above and beyond the call of duty and I highly recommend him and Heads. Thanks Joe.
About Head's Heating and Air Conditioning
Head's Heating & Air Conditioning Service, Inc. has been providing quality HVAC services to the Mobile and Baldwin county area since 1979. The company's focus is on delivering comfort and exceptional service to its customers. The team of technicians is known for their professionalism, expertise, and commitment to addressing the best interests of their clients.
Customers have praised the company's honesty and transparency, with technicians advising on the best solutions, even if it means waiting for new units with better refrigerants. The technicians, such as Mr. Miller and Joe, have been described as very professional, patient, and highly knowledgeable, able to diagnose and resolve even complex issues.
Recent reviews highlight the company's responsiveness, with Lenny, Terry, and Joe quickly addressing emergency situations and ensuring customers stay cool, even providing temporary window units. Customers have appreciated the technicians' diligence, professionalism, and ability to answer their questions, leading to a high level of customer satisfaction and recommendations.
Reviews
I talked with a young lady by the name of Josie who was able to help me with the paperwork and financing. There were 3 young men who came out and removed my old AC unit and installed the new one. That was Jacob, Troy and Hank. They were efficient and worked well together. They were able to get our new unit installed and gassed up with the new freon that they have to use. The new unit cools really well and doesn’t run nearly as much as the old unit and it’s a lot quieter. The new unit also cools the house down and faster. So far I love it.
Joe came out and showed me where the red light on the side of the unit indicates that the drain line is clogged up so I got my… read full review
I cannot recommend Heads AC highly enough. After dealing with ongoing problems caused by poor installation and workmanship from another local AC company, Heads AC stepped in and completely turned the situation around.
Joe Miller was the technician who initially came to our home. He took the time to thoroughly diagnose what was going on, got our system back up and running, and then returned to do an extensive evaluation of the entire system. Joe laid out a detailed plan explaining what had been done incorrectly, what needed to be repaired, and what it would take to finally get our system operating the way it should have from the beginning.
Joe was professional, diligent,… read full review
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Hours
Good to know
- on-site services
Location
6947 Nan Gray Davis Road, Theodore, AL 36582
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