About Specs Of Madison
Specs of Madison is a reputable eye care facility that offers comprehensive services, including various exams such as simple vision tests, eye health exams, cataract pre and post-op exams, and LASIK pre and post-ops. They also manage eye diseases like glaucoma. The business features a wide selection of the latest styles in eyeglass frames and provides high-quality eyeglass lenses. Patients have praised the staff for their outstanding service and care. One patient, who broke their glasses the day before Thanksgiving, was able to schedule a same-day appointment. Dr. Wright provided an excellent exam and thorough analysis of their eye health, and the staff helped with selecting new frames, showcasing their commitment to patient care. The tech performing the visual field test was happy to share results and answer questions, further demonstrating the helpfulness of the staff. The receptionist was noted for her friendliness and patience during the registration process. Another staff member was praised for her kindness and clear explanations during exams. Dr. Ashley Wright is highly commended for her warm demeanor and ability to explain medical terms simply, making patients feel comfortable. Overall, the impression of Specs of Madison is that they deeply care about their patients' well-being. Patients feel valued and appreciated, not just like another number. The staff's commitment to providing exceptional service has earned them the trust of their patients for their eye health needs.
We had a wonderful experience with Ms. Brittany today! She went above and beyond to help us locate my son’s contact lens prescription and made sure we were able to get the correct contact lenses before our upcoming vacation.
She was incredibly kind, patient, and genuinely helpful throughout the entire process. Her professionalism and willingness to help made everything so easy and stress free.
Thank you Ms. Brittany! for your outstanding customer service. We truly appreciate your kindness and dedication.
After seeing these reviews I feel that I should share my experience. I had a great time visiting Specs of Madison and would recommend it to anyone who needs an eye exam. All-in my exam was around $100 out of pocket (no insurance) which is cheaper than other places I've seen in the area. My exam was performed by in-person staff, not the weird tele-health thing so many eye centers are changing to. I feel that all of my needs were met and attended to by the staff. When I said I wasn't interested in buying frames I wasn't harassed or pushed into it at all. 10/10 would recommend
The Dr was fine, and the experience was fine for the most part. The tech that helped was great. But the receptionists really make the experience lack luster. I've visited several times, and they just aren't attentive to guests. They hold their own conversations and do not seem to care about people who walk through the front door. A little care goes a long way. Everything else was great.