Jay was very professional and knowledgeable regarding the estimate I requested. He answered all my questions and explained things where I could fully understand. Timing was exceptional…called at 10am and he was at my home by 11:45, the same day.
About Western Sales & Services, Inc.
Western Sales & Services, Inc. is a reliable provider of heating system repair and thermostat installation services. Their technicians are professional and courteous, ensuring customers' needs are met. The company is known for its prompt response and high-quality workmanship.
Customers praise the company's excellent service, with one reviewer describing the technician's "courteous service" and quick resolution of an emergency situation on a very hot day. Another reviewer noted the "great" and "professional" service, as well as the company's reliability, stating that they are the only company they would trust with their AC and furnace maintenance and needs.
The reviews also highlight the company's responsive and timely service, with one customer mentioning that the service specialists and office staff have been "great" and that the company responded to their calls in a timely manner. Another customer expressed their satisfaction, stating that the company exceeded their expectations and that the technician, Frank, quickly identified and resolved the problem, demonstrating a "quality-focused and ethical practice."
Reviews
Robert and his team are Rock Stars!! They were super nice and did excellent work! The installation of my new HVAC system has been amazing from the first phone call! They have friendly staff! Jay was prompt on giving me an estimate and I just can’t say enough! Honest people, outstanding work and fair prices!!
Could not recommend Western Sales & services more. I had another business out to inspect my unit who recommended to replace my unit. I called Western. They sent out Frank to look at my unit. He was wonderful such a professional and quickly communicated that all I needed was a new filter. I was floored by the discrepancy in recommendations. Western has forever earned my business.
Photos

Hours
Good to know
- on-site services
- accepts credit cards
Location
3660 Cahaba Beach Road, Birmingham, AL 35242
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