About Southern Roofing and Waterproofing
Southern Roofing and Waterproofing is a company that specializes in roofing and waterproofing services for homes and businesses. They offer high-quality installation, repair, and maintenance services. Customers praise the company for its professional, efficient, and friendly service. The team is known for clear communication, keeping clients informed about the work being done and the schedule. Southern Roofing has also been recognized for its attention to detail, identifying issues that could cause future problems. The company's commitment to quality and customer satisfaction has earned many positive recommendations. Customers appreciate the staff's helpfulness, professionalism, honesty, and willingness to go the extra mile, especially during complex insurance claims and long-distance projects. Southern Roofing is seen as a reliable and trustworthy company that delivers high-quality work and excellent customer service. Clients have praised the company's coordination during insurance claims and hailstorm repairs. The communication from the project manager, roofing team, and bin company has been excellent, helping to reduce the stress of the situation. The customer coordinators, such as Roanna and Cheryl, have been particularly helpful in guiding clients through the process and ensuring timely completion of the work.
Worked with Cheryl to coordinate our insurance claim from the August 2024 hailstorm. She was professional and helped me throughout the process. It was also great meeting her in person as well as Kimberly in the office.
I was hit by a hail storm in the middle of a conditional sale on my house. The roof needed to be replaced before possession date or the buyers financing would not be approved. I called Southern Roofing and explained my situation, they told me they would be able to complete the work in the timeline, despite it being peak roofing season. I had great communication from the project manager, roofing team, and bin company. They completely removed my stress of the situation and I was very happy with the work.
I was hit by the Hail last August 2024.
My insurance gave me multiple options of Roofing companies to choose from, and I ended up choosing Southern.
Since day 1, the whole process was perfect, with clear communication and set expectations.
Although the process of fixing your house after such an event is heart breaking, but dealing with Roanna Reinhart at the early stages made everything looks smooth and easy. She was able to answer all my questions, and make sure I get the best service available.
Later on, when the work reached the Production line, I had the privilege to work with Cheryl Curran, who by far was one of the best customer coordinators...read full review