About Memory Express Computers Calgary South East
Memory Express Computers Calgary South East is a well-established computer store with a long history in the community. For over 30 years, they have built a reputation for providing excellent customer service and a wide selection of computer products. Customers praise the store's knowledgeable staff, who are willing to spend time helping customers find the right products and answer their questions. One customer shared a story about how the store helped them with a difficult technical issue years ago. The staff not only provided the correct solution but also took the time to educate the customer about their computer system. Recently, customers have had outstanding experiences with staff members like Madison, Jesse E., and Rhett. Madison was recognized for her great help in securing PC parts for a new build, assisting with keyboard and mouse choices, and helping pick parts for a new PC with knowledgeable, friendly service. Jesse was praised for his patience, knowledge, and making the process of choosing PCs easy and comfortable, without pushing unnecessary products. Rhett impressed a customer by going above and beyond to find the perfect laptop for school, even checking past purchase history to ensure continuity and trust. The store also offers quality craftsmanship, with some customers noting that their new PCs are built with clean wire management and up-to-date BIOS. Customers often mention that it is the best computer store in town, and many plan to return for future products or services. The store’s staff are patient and helpful, especially for those who are not very familiar with laptops or computer parts. Despite some negative experiences with less experienced staff, the overall reputation remains strong for experience, product knowledge, and personalized customer service. The store also handles exchanges, like refurbishing laptops and waiving fees when appropriate, showing a supportive attitude towards customers. Overall, Memory Express Computers Calgary South East continues to be a trusted source for computer needs in the community.
Came in to buy some parts for my new pc. Haven't put together a build in 11 years. Jessee was amazing! He was so knowledgeable and friendly. He made the process enjoyable, quick and easy. Give the man his cookie! ahah :)
I had to take my MSI gaming laptop in for a random BIOS error I was continually getting at startup. The staff were fantastic in explaining the timeline before a tech was able to look at it, and what to expect. The following day I got a call from the comuter repair tech Arvin, who went above and beyond explaining what he found, which was a melted charging port, and other heat damage to the cords. He explained that before fixing the BIOS issue, it would need to be sent to a third party company for repair.
He also made me fully aware of the pricing for all of this, and got a quote for how much to expect, which came to ~175 for replacing the charging cord, and ~275...read full review
I had an exceptional customer service experience with Marios in the Customer Service/Repairs division at Memory Express South.
He was very knowledgeable and took the time to clearly explain the different hardware options, including their pros and cons, which helped me make an informed decision on what to purchase for my laptop repair.
He was patient, professional, and went above and beyond to ensure I had everything I needed throughout the process. It’s rare to encounter someone who is both technically skilled and genuinely customer-focused.
Thank you, Marios, for the excellent support and outstanding service.