About Imagine Health Centres - Calgary Macleod Trail South
Imagine Health Centres - Calgary Macleod Trail South offers medical care from well-regarded doctors. Patients appreciate the doctors' responsiveness and the comfortable atmosphere. The clinic has received mixed reviews regarding the reception staff, with some patients noting inconsistencies in the level of service. The clinic is currently not accepting new patients. Dr. Alexandra (Ali) Larsen and Dr. John Chi have provided exceptional healthcare to some patients. One patient expressed gratitude for the services and care received over the years, describing the clinic, staff, and doctors as the best in Calgary. Another patient had a less positive experience with Dr. Chi, finding his manner of treatment rough and his response annoyed when the patient requested a referral to a specialized clinic. The patient has since updated their rating and will continue to monitor the situation.
This clinic is consistently difficult to deal with. It’s hard to get through on the phone to book an appointment, and even getting a call back from the doctor can be a challenge. When booking online, my doctor only works three days a week, which makes it even harder to reach him or schedule an appointment. It usually takes about 1.5 to 2 months to get in.
If you have ongoing health concerns and need to see your doctor regularly, this clinic is not ideal. The staff often seem unprofessional and disorganized, which adds to the frustration. However, once you finally get in to see your doctor, the care and treatment you receive are always excellent.
All the doctor here are nice no complaints there except some receptionist. I saw claudius there and he's amazing as well !! Even though it would take me over 30 mins to come here I still do so and don't change my doctor office . Today I called to book an appointment to change my birth delivery hospital and Tessa was the receptionist whom I spoke with. I had this referal done before with a different doctor and over the phone. I asked her before she book me a different doctor make sure it can be done over the phone and with a different doctor that is not my original doctor as my original change her schedule and she only works 1 day a week I can't make it with her and as...read full review
Ali Larsen is an amazing therapist. I had a few sessions with her, and she made it really easy to open up and talk about what was on my mind. Nothing ever felt forced or awkward—it just felt like a genuine conversation. She always made sure we only talked about things I was comfortable sharing and never pressured me to discuss anything before I was ready. I’m really grateful for her kindness and support, and I highly recommend her.