About Ace Plumbing and Heating
Ace Plumbing and Heating is a residential plumbing service that emphasizes customer satisfaction by providing clear options and pricing before any work begins. They guarantee a "Happy Today or You Don't Pay" promise and offer 24/7 support for plumbing emergencies. Their technicians, including Mark, Brian, Gordon, and David, are highly experienced, background-checked, and attentive to client concerns, ensuring that services exceed expectations. The company has a price match policy and flexible scheduling through trained customer service representatives. Clients have praised the professionalism, friendliness, and efficiency of the staff, highlighting excellent communication and attention to detail. Reviews mention that the team is punctual, informative, and helpful, with technicians arriving on time to address various issues, including furnace and hot water repairs. The Club Royale Maintenance program offers additional savings, making it a worthwhile investment for customers. Overall, Ace Plumbing and Heating has earned strong recommendations for their reliable, courteous service, ensuring a warm and stress-free experience for their clients.
Always exceptional service from Brian. Truly a treasure to have him service our home
Highly recommended for all your plumbing and heating needs. We recently had our furnace and water heater replaced. The staff are knowledgeable and trustworthy.
I also want to extend a special shout out to the technician Eric B. He was out yesterday to replace our kitchen faucet and he and my mom had a grand old conversation and laughs. She said he's her favourite. Thank you for your attentive service!!
Receptionist was very nice, and the service guy Brandon was very friendly, professional, quick and informative! I have other plumbing to be done and will definitely be using Ace again!