Originally, when I was thinking about this review, it would have been a one star. However, as time progressed and communication with Toyota, particularly Holly, continued, it became clear to me that they valued customer service and value their customers. I do not live in the Yukon, but I have a vehicle here to drive while I’m working. There was a mixup in the spring with some work that should’ve been done and wasn’t, and then a vehicle that should’ve been ready and wasn’t. However, they offered a vehicle to use while mine was being finished, and then delivered it to one of the outlying communities where I was working. They have more than made up for the difficulty... read full review
October 2024
Awesome service! Shaun was able to fit us in last minute as we were passing through town. The service techs did a great job on the truck and the service advisors were very communicative. All around stellar service.
May 2024
Absolutely recommend! Travis, is absolutely fabulous! He went through my entire invoice, explaining all the items in detail and asking me if I understood what it all meant. He addressed all my concerns and made sure I was happy!
Originally, when I was thinking about this review, it would have been a one star. However, as time progressed and communication with Toyota, particularly Holly, continued, it became clear to me that they valued customer service and value their customers. I do not live in the Yukon, but I have a vehicle here to drive while I’m working. There was a mixup in the spring with some work that should’ve been done and wasn’t, and then a vehicle that should’ve been ready and wasn’t. However, they offered a vehicle to use while mine was being finished, and then delivered it to one of the outlying communities where I was working. They have more than made up for the difficulty... read full review
Awesome service! Shaun was able to fit us in last minute as we were passing through town. The service techs did a great job on the truck and the service advisors were very communicative. All around stellar service.
Absolutely recommend! Travis, is absolutely fabulous! He went through my entire invoice, explaining all the items in detail and asking me if I understood what it all meant. He addressed all my concerns and made sure I was happy!