About Custom Air Inc
Reviews for Custom Air Inc
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 12PM
Saturday: ClosedSunday: Closed
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on-site services
Custom Air Inc. has been the trusted HVAC leader in the Big Horn Basin since 2000, offering a full spectrum of heating, ventilation, and air conditioning services. Whether it's residential or commercial, from meticulous duct cleaning to the expert installation and repair of furnaces and air conditioners, their dedicated team excels in enhancing comfort and energy efficiency. They specialize in new installations, advanced system retrofits, and swift equipment change-outs, tailored to meet unique needs. Their deep local experience guarantees reliable, precision services that keep the environment perfectly comfortable in every season. Customers praise their prompt response, professional expertise, and exceptional customer service, making Custom Air a reliable choice for all HVAC needs.
My natural gas stove needed serviced because the pilot light wouldn't stay lit. Carey & Aden made a house call and I was very happy with the service provided. They were on time, very polite, knowledgeable about their job and my stove. They were also reasonably priced and had great communication skills. They worked fast and were able to install a universal part they had on hand instead of having to order a part and schedule a second house call. I feel like they saved me time and money today. They explained what went wrong with the old part and what they did to fix it. They also gave me good advice I was not given the previous time that part was replaced several years...read full review
My a/c wasnt working correctly and Carey and his coworkers came, cleaned everything up, tested it and it is working again! They were professional, courteous, explained everything, and, made the whole experience easy!
They did a good job on my new HVAC system. A few minor items required follow-up visits, but I expected that. Overall they did fairly good work, and their office always answered the phone and communicated well.
Their prices are a bit high, but the provided quote was accurate.