About On The Hook Towing, Recovery & Transport
On The Hook Towing, Recovery & Transport is a reliable and customer-focused business that provides efficient towing and transportation services. The company's owner and drivers are recognized for their professionalism, responsiveness, and commitment to accommodating customers' needs, even during difficult situations like snow storms. Customers highlight the company's ability to provide prompt service, secure storage, and helpful recommendations, ensuring a smooth and stress-free experience. Many customers express gratitude for the drivers, noting their politeness and efficiency. The team is known for going above and beyond, with some clients sharing experiences of receiving extra assistance when other companies could not help. On The Hook works closely with local businesses, making the billing process seamless for customers.
We had Bob and his son, Bob Jr assist us with a tow over the weekend. They both were AMAZING. Very friendly and personable, nice, helpful and caring. We had kiddos with us and they made sure the kiddos were safe and taken care of while helping with our vehicle. Highly recommend Bob and son, Bob Jr.
These guys have pulled me out of a bind, quite literally, more times than I’m willing to admit. Bob and his wife (and staff!) are the kindest, most hard working people and I will call them over and over again when I’m in the unfortunate situation of needing a tow! Thanks for everything, OTH!
Our car battery died while we had the whole family out at a park! Thankfully OtH was available. I wish I recalled the guy's name, he was so polite, professional, and damned efficient! Knew his stuff. Used a carjump box to try and start my car for me after failed jumps off other vehicles, got a voltage reading off my battery and saw it was basically dead. Got her towed back to Kia and bam, battery replacement!
They work closely with Kia/White's, so billing was super smooth! We are super grateful to these guys and particularly the fellow that helped us out so well! Super appreciative.