Basement Doctor West Virginia is a reputable business that values customer satisfaction and transparency. Their experts are dedicated to providing high-quality solutions for basement, foundation, and crawl space problems. They are quick, courteous, and professional, and work with customers to address any concerns or issues that may arise. Their techs, such as Lee, are knowledgeable and efficient, taking the time to explain options and improve systems. Customers are well pleased with the service and would recommend the company to others. The team works hard to ensure that recent rains didn't affect the basement, and staff like Lee arrive early and complete their work thoroughly. The company’s project managers and foremen, including Garth, are attentive and detail-oriented, treating homes with care and ensuring excellent results. Although the jobs can be costly, Basement Doctor West Virginia makes efforts to make the process as smooth as possible and leaves customers satisfied with the outcome.
Happy to say this company actually values customer satisfaction. When you leave a message or send a text; Kelley immediately responds. She is invaluable in scheduling and follow through.
Lee, a technician, is great. Courteous and knowledgeable. Always lets you know the time he will arrive. Strong assessment skills, and presents options to problem solve.
Glad to say I have a dry basement due to Lee’s hard work. I sincerely recommend this company. Their customer service surpasses all.
The crew was great. The work was done professionally and on time. Everything went exactly as described. Definitely recommend.
Excellent work. Very courteous and professional.
266 Williams Highway, Parkersburg, WV 26105
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