Every nurse , therapist, and employee I've dealt with has been amazing !!
Randi Robinson
Sep 2024
I highly recommend Stonerise Home Health. I had them coming in after I got out of rehab for a broken leg. They always called first to make sure they could come out. The nurses were nice but the physical therapists were outstanding. Shawn was awesome, a great therapist and a nice guy. He encouraged me to do things I wasn’t sure I could do, and saw me from a wheelchair to a walker to a cane and now with nothing. I couldn’t or perhaps wouldn’t have done it without him. Knowing he was coming each week kept me accountable, doing my exercises so I wouldn’t disappoint him. I owe him a lot and will be eternally grateful for his help. I saw Scott a few times and he too was an excellent therapist. I wouldn’t hesitate to recommend either of them
Kim Wilson
Jun 2024
This is the worst of the worst. They dont answer the phone. The nurse looks and acts unperfessional. Smells like the perfume department. Above all they don't care. Diching them soon. Go with Amedysis.
Terry Settle
May 2024
I first used Stonerise in 2023 After total knee replacement. Matt and Will did in home physical therapy. They were both very professional, friendly, and knowledgeable. They answered any questions and concerns and took time to explain what each exercise was meant to accomplish. They tracked my recovery and kept me informed of where I was in the healing process and what to expect. I had my second knee replaced in April and requested Matt and Will again. They have me up and back on my feet. I would highly recommend Matt and Will to anyone needing physical therapy.
Wilson family
May 2024
The home health care is horrifying. They never answer the phone.
K Wilson
May 2024
This is the worst of the worst. They dont answer the phone. The nurse looks and acts unperfessional. Smells like the perfume department. Above all they don't care. Diching them soon. Go with Amedysis.
Cynthia Lemaster
Aug 2023
Had someone receive a referral from this agency for home health. They came once and never came back. Had to call, they said it was due to an unsafe environment...huh? Tried to get answers as to what was unsafe, just got transferred to a supervisor who didn't even bother to answer the phone. No animals in the home, the house is messy but that was one of the reasons he needed assistance. Did not refer him to another company, just dropped him. Do not use this company, they have absolutely no heart or compassion when caring for people.
Carolyn Devitt
Feb 2023
My 91 year old mother recently spent 2 weeks in the Charleston facility. She began telling us upon arrival daily that no one was coming in to check on her and she wasn't getting a shower. After asking the staff the night prior to her having a doctor's appointment (in which Stonerise did transport her), if she was getting a shower. We were told it wasn't her day for a shower. At this point my daughter got my mother up to shower her. The morning of her appointment my daughter rode with her. When they returned my daughter stayed two and half hours and the only person that came in the room was the sweet lady from activities. The staff walked the halls and entered all the other rooms asking if they wanted to go down and eat in the little dining area. No one entered the room to ask my mother.The evening before when nursing staff was asked about blood work, no one could answer if it was done or what levels were. Come to find out the weekly blood work wasn't done as it was supposed to be. The blood work was done the following morning. This is when things got really bad. My mother has battled low hemoglobin for a while and doctors can not figure out why. We were told her hemoglobin was 7.5 which is extremely low. The last time her level was 7.5 resulted in a blood transfusion. The medical staff did not seem to care it was so low. My daughter pointed out that was way below the normal level and that mom would need to go to the ER. Again we were told that was a good hemoglobin. Finally they called an ambulance to send MOM TO THE ER.We arrive at the ER and the blood work was repeated. Finding there had been an error in her hemoglobin level was 8.7.Cindy the facility manager made several excuses as to why things were not done as we were told.I discourage anyone to ever allow any family members to ever go to this center or any center owned by them.
Phillip Maynard
Feb 2023
I'm Phillip. Maynard the. Staff. at StoneriseHas taken good care of me have. Mad me fillRight at home came here for Rebelation toHelp get my. Legs to working I'LL GIVESTONERISE 5 STARS ?
Latte P
Feb 2022
Beautiful place but it is a shame that Summer doesn't like her job and tells the patient's that she doesn't like her job. That can be scary for a patient. If she could just help the patient with their meals without being asked just by getting it ready for them to feed themselves would be helpful.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Rachelle Shepherd
Every nurse , therapist, and employee I've dealt with has been amazing !!
Randi Robinson
I highly recommend Stonerise Home Health. I had them coming in after I got out of rehab for a broken leg. They always called first to make sure they could come out. The nurses were nice but the physical therapists were outstanding. Shawn was awesome, a great therapist and a nice guy. He encouraged me to do things I wasn’t sure I could do, and saw me from a wheelchair to a walker to a cane and now with nothing. I couldn’t or perhaps wouldn’t have done it without him. Knowing he was coming each week kept me accountable, doing my exercises so I wouldn’t disappoint him. I owe him a lot and will be eternally grateful for his help. I saw Scott a few times and he too was an excellent therapist. I wouldn’t hesitate to recommend either of them
Kim Wilson
This is the worst of the worst. They dont answer the phone. The nurse looks and acts unperfessional. Smells like the perfume department. Above all they don't care. Diching them soon. Go with Amedysis.
Terry Settle
I first used Stonerise in 2023 After total knee replacement. Matt and Will did in home physical therapy. They were both very professional, friendly, and knowledgeable. They answered any questions and concerns and took time to explain what each exercise was meant to accomplish. They tracked my recovery and kept me informed of where I was in the healing process and what to expect. I had my second knee replaced in April and requested Matt and Will again. They have me up and back on my feet. I would highly recommend Matt and Will to anyone needing physical therapy.
Wilson family
The home health care is horrifying. They never answer the phone.
K Wilson
This is the worst of the worst. They dont answer the phone. The nurse looks and acts unperfessional. Smells like the perfume department. Above all they don't care. Diching them soon. Go with Amedysis.
Cynthia Lemaster
Had someone receive a referral from this agency for home health. They came once and never came back. Had to call, they said it was due to an unsafe environment...huh? Tried to get answers as to what was unsafe, just got transferred to a supervisor who didn't even bother to answer the phone. No animals in the home, the house is messy but that was one of the reasons he needed assistance. Did not refer him to another company, just dropped him. Do not use this company, they have absolutely no heart or compassion when caring for people.
Carolyn Devitt
My 91 year old mother recently spent 2 weeks in the Charleston facility. She began telling us upon arrival daily that no one was coming in to check on her and she wasn't getting a shower. After asking the staff the night prior to her having a doctor's appointment (in which Stonerise did transport her), if she was getting a shower. We were told it wasn't her day for a shower. At this point my daughter got my mother up to shower her. The morning of her appointment my daughter rode with her. When they returned my daughter stayed two and half hours and the only person that came in the room was the sweet lady from activities. The staff walked the halls and entered all the other rooms asking if they wanted to go down and eat in the little dining area. No one entered the room to ask my mother.The evening before when nursing staff was asked about blood work, no one could answer if it was done or what levels were. Come to find out the weekly blood work wasn't done as it was supposed to be. The blood work was done the following morning. This is when things got really bad. My mother has battled low hemoglobin for a while and doctors can not figure out why. We were told her hemoglobin was 7.5 which is extremely low. The last time her level was 7.5 resulted in a blood transfusion. The medical staff did not seem to care it was so low. My daughter pointed out that was way below the normal level and that mom would need to go to the ER. Again we were told that was a good hemoglobin. Finally they called an ambulance to send MOM TO THE ER.We arrive at the ER and the blood work was repeated. Finding there had been an error in her hemoglobin level was 8.7.Cindy the facility manager made several excuses as to why things were not done as we were told.I discourage anyone to ever allow any family members to ever go to this center or any center owned by them.
Phillip Maynard
I'm Phillip. Maynard the. Staff. at StoneriseHas taken good care of me have. Mad me fillRight at home came here for Rebelation toHelp get my. Legs to working I'LL GIVESTONERISE 5 STARS ?
Latte P
Beautiful place but it is a shame that Summer doesn't like her job and tells the patient's that she doesn't like her job. That can be scary for a patient. If she could just help the patient with their meals without being asked just by getting it ready for them to feed themselves would be helpful.