Serendipity Spa & Salon offers great haircuts and pedicures, along with spa packages that include massages and facials at affordable prices. Customers appreciate the friendly and supportive staff, especially during challenging personal times. The team is dedicated to resolving any issues quickly, and many clients leave feeling satisfied with their hair and nails. Meri, a massage therapist, is praised for her focus on relieving tension, while Haley provides wonderful facials that leave clients feeling great. Tiffani pays close attention to detail during pedicures, smoothing out feet and polishing toenails. The salon has a relaxed and welcoming atmosphere, with a fun layout that helps clients feel comfortable. Customers also enjoy last-minute appointments and the helpfulness of the owner, who works to accommodate clients' needs. Overall, Serendipity Spa & Salon provides a friendly environment and a range of services that keep customers returning for more.
Second time I’ve gone here and have been pleased both times! Today I got Tiffany and she did amazing and worked with me even so last minute! She kept conversations going and helped me get the most beautiful outcome for this weekend ☺️ I didn’t take any before or after pics but thank you Tiffany for making me feel comfortable for the first time in a salon! I also want to give a big thank you to the owner ( I didn’t grab your name I’m sorry! ) for also helping me out and working me in!
I have been going here for about 18 months including the old location in KC. I have enjoyed the services I have received which include deep tissue massages and facials. I will agree with the reviews about the appearance it does not give off high end vibes. However, the prices of this spa does not give off high end either. I think they could revamp (redesign). With that being said I enjoy going there due to I am not a high end customer lol. I feel like a lot of the staff are new in their profession, but do a good job. I have been to other spas in the area but feel most comfortable with Serendipity. I don't feel out of place and do not feel as if I am being judged.
Worth your time and money! I had a wonderful salon experience with Taylor. She was friendly, fun to talk to, made me feel good about my style choice and gave amazing feedback. I love what she did with my hair and how fun and bouncy it is now. The salon also has a chill and relaxing vibe, with a fun layout. I will definitely be going back!
1012 Kanawha Blvd E 3rd Floor, Charleston, WV 25301
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