They do a good job and their app works well for saving your place in line. You can also choose to wait for your desired stylist. I have, in the past, called to confirm my stylist was there before signing in online. They probably do much more than I indicated here. As a guy, I don't pay that much attention to all of the options.
About Great Clips
Great Clips Charleston offers affordable haircuts for men, women, and kids. The salons provide various hair care services including haircuts, beard trims, bang trims, and shampooing. They are open evenings and weekends, with no appointment necessary. Customers can walk-in or check-in online to skip the wait. The business aims to provide a great cut every time.
Customers generally report positive experiences, with one reviewer stating they received the best haircut and found the staff to be very helpful and friendly. The reviewer praised Jason Barton, a barber/stylist, for being personable, professional, and amazing at what he does. Another customer also commended Jason for his interaction with their children and his ability to handle different hair types. However, some customers have had less satisfactory visits, citing issues with the order of service and a lack of friendly staff. In one case, the customer had a negative interaction with an employee, leading to an unsatisfactory resolution.
Overall, Great Clips Charleston appears to offer convenient and affordable hair care services, though the quality of customer service can vary.
Reviews
We went in this evening for a haircut for my daughter who wanted a new, shorter look. Tiffany was so patient and listened to every word from my daughter to adjust as needed. She let my daughter feel the length and thickness and then fixed whatever my daughter preferred. Jessica was supportive and understanding. I thank you both for your care and patience with her and your willingness to make her comfortable!
I cannot praise and recommend Jason Barton enough. My fiance and my 7 year old son, both got cuts by him. It happened to be on Mother’s Day and he wished me a happy one and commended me for taking care of my son’s needs (hygiene, I.e., hair cut, lol).
Both of my men left looking amazing. When you find a barber/stylist that is personable, professional, and amazing at what they do, you can’t keep that to yourself! Because of Jason alone, we will be back, despite us living almost an hour away!
Photos

Hours
Location
2822 Mountaineer Boulevard, Charleston, WV 25309
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