Nice friendly staff! Wait time was appropriate. Very professional!
Nichole Reed
Dec 2025
Had an emergency, tooth needed pulled asap. They got me in less than 24hrs, my insurance covered everything. Everyone was super nice it almost feels like everything wasn’t real based of past experiences trying to get help.
Gee A
Dec 2025
As always I had a great visit! The team is pleasant to work with and very jovial regardless of the season. I still have all my teeth so I can eat my Christmas gifts lol. Love this office of professional gems and wouldn't trade them for anything in the world 😊
DA WS
Dec 2025
Excellent dental care! I was looking for a new office to match new Insurance setup plan and had an infected tooth that needed attention. The staff was extremely knowledgeable, fast and friendly. My Husband was able to book an appointment, get information on exactly what is covered within the plan, and had two extractions by the wonderful Dr. Ballard. I have been to many Dentists over the years, Dr. Ballard was the fastest, caring, and most professional by far, and made you feel comfortable. No pain at all. Very clean office, great location, super easy to get to in Downtown Charleston, WV....My Husband has had many insurance carriers and Dentists over the years and thru the Military, but recent years he dropped dental insurance to save money....he recently broke his bridge which we're his front teeth, I went in for service and asked Dr. Ballard to take a look at my Husband. We'll they gained another customer as they are getting him a new bridge and worked with him as he's a cash paying customer with no dental insurance. Highly recommend this office for your Dental care needs, way above average in location, office, staff, and Doctor. Thank you Dr. Shawn Ballard and Staff for your outstanding service. Have a Merry Christmas!
Zoey Hawkins
Dec 2025
Very gentle & very kind!!
Sean Holland
Dec 2025
I like them a lot they got me in really fast to get my fills done no wait
Tammy Maynor
Nov 2025
I had not been since last spring and was pleasantly surprised with the new space! Very nice and modern. I was taken back on time, had a good cleaning and exam. Very nice people! Very professional
Lacie Whitt
Nov 2025
Dr. Ballard was amazing, & their staff is very informative and caring! Couldn’t recommend enough about going here!
Beverly Hager
Nov 2025
I am a new patient at Charleston Dental Associates, I am so happy with my decision! Friendly office staff & hygienists, Dr. Ballard is so down to earth & has a very calm presence. Everyone was so prompt, my exam was complete in about 40 minutes!
HOLLIE A JETT
Nov 2025
Super nice! Knowledgeable and catered to this coward
Kelly
Nice friendly staff! Wait time was appropriate. Very professional!
Nichole Reed
Had an emergency, tooth needed pulled asap. They got me in less than 24hrs, my insurance covered everything. Everyone was super nice it almost feels like everything wasn’t real based of past experiences trying to get help.
Gee A
As always I had a great visit! The team is pleasant to work with and very jovial regardless of the season. I still have all my teeth so I can eat my Christmas gifts lol. Love this office of professional gems and wouldn't trade them for anything in the world 😊
DA WS
Excellent dental care! I was looking for a new office to match new Insurance setup plan and had an infected tooth that needed attention. The staff was extremely knowledgeable, fast and friendly. My Husband was able to book an appointment, get information on exactly what is covered within the plan, and had two extractions by the wonderful Dr. Ballard. I have been to many Dentists over the years, Dr. Ballard was the fastest, caring, and most professional by far, and made you feel comfortable. No pain at all. Very clean office, great location, super easy to get to in Downtown Charleston, WV....My Husband has had many insurance carriers and Dentists over the years and thru the Military, but recent years he dropped dental insurance to save money....he recently broke his bridge which we're his front teeth, I went in for service and asked Dr. Ballard to take a look at my Husband. We'll they gained another customer as they are getting him a new bridge and worked with him as he's a cash paying customer with no dental insurance. Highly recommend this office for your Dental care needs, way above average in location, office, staff, and Doctor. Thank you Dr. Shawn Ballard and Staff for your outstanding service. Have a Merry Christmas!
Zoey Hawkins
Very gentle & very kind!!
Sean Holland
I like them a lot they got me in really fast to get my fills done no wait
Tammy Maynor
I had not been since last spring and was pleasantly surprised with the new space! Very nice and modern. I was taken back on time, had a good cleaning and exam. Very nice people! Very professional
Lacie Whitt
Dr. Ballard was amazing, & their staff is very informative and caring! Couldn’t recommend enough about going here!
Beverly Hager
I am a new patient at Charleston Dental Associates, I am so happy with my decision! Friendly office staff & hygienists, Dr. Ballard is so down to earth & has a very calm presence. Everyone was so prompt, my exam was complete in about 40 minutes!
HOLLIE A JETT
Super nice! Knowledgeable and catered to this coward