About Brookens Construction
Brookens Construction is a trusted local roofing company serving the greater Madison, Milwaukee, and Fox Valley areas, specializing in hail and storm damage. They guide homeowners through the insurance process from inspection to completion. Customers have praised their professionalism, helpfulness, and attention to detail. The team is experienced with insurance claims and makes sure clients are well-informed about any damage. Reviews highlight the excellent service and pleasant experiences, making Brookens Construction highly recommended for anyone needing a new roof. The crew, led by the owner, works efficiently, often completing jobs in just one day, with the team staying in touch throughout the process. Customers appreciate how helpful and polite everyone is, especially when dealing with insurance and scheduling. The staff was also praised for their outstanding cleanup, leaving properties looking as good as before, except for the new roof. They even protected a memorial near the front door with a ladder and tarp to prevent damage. Overall, Brookens Construction provides quality work and friendly service, making the experience smooth and stress-free for homeowners. Their responsiveness and clear communication, especially during the insurance process, have earned high marks from satisfied clients.
Great customer experience from start to finish. Quick response to email and text. Would certainly recommend to anyone needing roof work. They were extremely helpful with the insurance documents and communications.
Top notch from the original inspection through installation. The roof repair was due to hail damage - so insurance was involved. They helped me through the whole process. They were responsive and communicate well. When it came to the installation, the responsiveness and communication continued. They had a bit of weather to navigate but kept me informed along the way and worked to minimize the impact. Again - responsive and communicative. For me though, the 5th star is for their Site Manager. He was just phenomenal to work with. Biggest compliment I can give is that he and his crew left our property looking as it was before they arrived - except for the new roof. Clean up was outstanding. Site Manager even came back a day later looking for anything that might have been overlooked! Just another example of this crew’s attention to detail is a memorial that we have near our front door. They actually put a ladder and tarp over it to protect it from damage. Outstanding! I have already recommended them to two of my closest friends!!
Our sales reps did an excellent job working with our insurance company. They were tireless, thorough and patient pointing out all the effects of the hail damage to ensure we received the maximum settlement. Roof and skylight installation was on on schedule and efficiently done to minimize disruption to our lives. Clean up was good all nails and debris was removed. The roof and skylight look great.