Cost Cutters

Mar 2021

I booked two appointments to cut both of my older kids hair at 2:40 and at 3:00 pm but apparently you have to make sure that the appointment is confirmed even tho I got an email saying that the appointment was booked I will not be going there again the woman was really rude too ever since the pandemic hair salon have gotten worse about appointments

Mar 2021

Have used the phone app to book our son’s haircut the last three times. Had appointment scheduled for today at 11:00am. At 10:30 the app notified us the his appointment had been cancelled. We called and the lady was extremely rude. Told us that phone appointments took precedence over online bookings and someone had called wanting our time so we were bumped. My wife was already on her way and the lady was extremely rude, offered no apology and genuinely didn’t seems to care one bit. We will not be going back.

May 2020

It was the worst experience ever! I set an appointment up on line an than called an was told about 2 hours. That was at 116. I tried calling about 5 times an they stopped answering the phone. So I went there when the app said I had 5 minutes. When I got there I was told I wasn't on the list an I showed her my phone an it said I had 1 minute to check in but was told sorry but your not on the list. I asked to talk to the manager an the manager gave me the same run around an said I didn't call cuz nobody was answering the phone. I than showed her my phone an that I called an than she said that it was the wrong number so I goggled the number an showed her it was right! So...read full review