Cost Cutters

May 2021

I have no idea how Cost Cutters staying in business? Made a on line appointment for 11 am ,the lady cancelled it just before I got there ,that the customer behind me coming in door had made a appointment 2 weeks earlier , what a story ! She said I could wait in my car while she had 4 appointments ahead of me ! Very snarky attitude twords me ! Perfect example that there is no one to hire , because if there corporate office did a check on her she would be gone !

Mar 2021

I booked two appointments to cut both of my older kids hair at 2:40 and at 3:00 pm but apparently you have to make sure that the appointment is confirmed even tho I got an email saying that the appointment was booked I will not be going there again the woman was really rude too ever since the pandemic hair salon have gotten worse about appointments

Mar 2021

Have used the phone app to book our son’s haircut the last three times. Had appointment scheduled for today at 11:00am. At 10:30 the app notified us the his appointment had been cancelled. We called and the lady was extremely rude. Told us that phone appointments took precedence over online bookings and someone had called wanting our time so we were bumped. My wife was already on her way and the lady was extremely rude, offered no apology and genuinely didn’t seems to care one bit. We will not be going back.