About Eric L. Knight, OD
Eric L. Knight, OD, offers eye care services in a well-maintained office located on the corner of 73rd and Greenfield Ave, with free street parking available. Patients appreciate the thoroughness of the doctors, who take the time to explain procedures and answer questions, ensuring a good understanding of their eye health. The staff is friendly and efficient, working hard to schedule appointments promptly and manage patient flow. Many customers value the convenience of online appointment booking and the absence of hidden extras or unnecessary charges. The office is known for its quality customer service, with staff members going out of their way to assist, including performing quick repairs like fixing glasses frames. While some patients have experienced longer wait times during busy periods, they generally find the staff attentive and caring. Some long-term patients express nostalgia for the office's earlier days before it became part of 'MyEyeDr,' noting concerns about recent changes such as staff behavior, billing issues, and delays in receiving eyewear. Despite these concerns, the overall experience remains positive for many, with recognition that individual staff members often strive to provide good care. Overall, Eric L. Knight, OD, is regarded as a reliable and friendly local eye care provider, committed to patient satisfaction.
This is very hard to have to write this, and give this low of a rating but I didn’t think it should go without saying something after this last incident.
I have been going to see Dr. Eric Knight for over 15 years. I really miss the way the office was before they brought MyEyeDr on board. I’ve had concerns with them (MyEyeDr) from the beginning. Here are a few examples; From them being rude, cold, especially the new front office manager and unapologetic about it, I have been charged for things that I never was prior, trying to push patients to see other eye doctors, to having issues with receiving my new eyewear when told they would be ready. Now I’m not talking...read full review
This is the only location I like to come to in the area. They don't try to sneak in extras for one. Tonight, Andi was able to perform a miracle, and fix my sons arm on his glasses.... again. Awesome customer service here!
Went to this office. The wait was a little lengthy but they were very busy. The staff was awesome. Dr. Knight was great at explaining everything that was going on. I'm really glad I came here.