About Vision Mart West Allis
Reviews for Vision Mart West Allis
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 5PM
Saturday: ClosedSunday: Closed
Vision Mart West Allis is a friendly and convenient eye care center known for its helpful staff and thorough service. Customers appreciate the polite and calming demeanor of the staff, including a friendly African American lady who assisted with selecting lenses and a staff member named Stacy who was described as fantastic and extraordinary. The team, which also includes Crystal, Tiffany, Sureka, Kayla, and Fantasia, consistently provides fast, friendly, and helpful service, making visits pleasant and easy, especially for those new to the location. The staff members are attentive and patient, helping customers find the best lenses and making the process smooth. Many customers note that their eye exams are thorough, resulting in better vision. However, some express disappointment with the limited selection of glasses, especially for those with larger faces, as the frames are small and not suitable for everyone. Overall, the location is convenient and trusted for eye exams and glasses, with a welcoming environment and outstanding customer care.
You’ve probably seen all the one star reviews from the past few years - they had me nervous for my appointment. But I must say I was pleasantly surprised!! The person working the front desk and doing the pre-exams was so kind and personable. It was my first time and she explained each process and kept me laughing the whole time. The doctor was also very kind and personable, explaining the processes with me and sharing a lovely conversation to distract me from the discomfort of bright lights. I ended up not needing glasses, but other customers there were purchasing glasses and the employees were very knowledgeable and helpful. I would absolutely go back next time I need...read full review
Dr. G and I believe her name is Traci or either Stacy, she's an African American lady were both a delight to do business with. The lady mentioned above that worked in front was kind and patient in helping me pick out the best lenses of my interest. Dr.G is so polite and very calming. Those two made the visit pleasant.
Omg this place, The staff here is amazing !!!!! my appointment went very smooth . This is my first time here and in the past I went to another location and I didn’t feel like my eyes were thoroughly checked , but this place did a very thorough check and I feel like I can see much better because they have better results.. Thank you Stacy you were a fantastic Kahler you were as just extraordinary Crystal and Tiffany made it very very easy being in a new place …the staff here is just charming and I’m definitely going to send my friends and family