Vision Mart West Allis

Jan 2024

I've been going to this establishment for MANY years. It was great up til 2 yrs ago when two new people started. Ever since I've had nothing but complete disappointment. One year ago I went in with a new prescription and it was denied, I was told it was entered as a replacement pair when in fact it was a NEW prescription. So I'd be screwed for a year until I received another new prescription. I ended up paying out of so I can see. Somewhere along the lines it was screwed up yet AGAIN. I RECEIVED my new glasses and they were ordered wrong or made wrong. I checked up on if they right pair came in only to be told there is nothing they can do. And the lab told her they will...read full review

Nov 2023

I have gotten several pairs of glasses here and since I have had great service I planned on getting another pair of regular glasses and sunglasses. Time has not been kind to this store and I don’t know why. I had been calling and calling and nobody ever answered the phone. I actually called the store when I was standing right outside. I could hear it ring and both women in the store looked at it and completely ignored it! I walked in to ask them how to make an appointment and they were incredibly rude and had an attitude that was totally uncalled for. I tried calling the number they gave me several times without any luck. I will NEVER call this store or go to any of...read full review

Sep 2023

The worst place to go. It’s the third time i come to this location and their always so rude and unprofessional. Every time i came their sitting down doing nothing smiling once they see you go in they give you a mad face and a rude response. This place should get new employee that are willing to help out and not give us hard times.