Trying to find the right tax person to do our stuff since we switched from our 5 year tax prep cause they are drop off only. Tried this place out… red flags right away. Couldn’t focus, couldn’t keep things straight and the numbers are way off. I know we have to pay in like always but the numbers are never too far off from years before and we done nothing different like pulling out from 401k due to medical bills which I submit to fidelity to get the money for it as proof. I explained 3 times I wanted to pick my forms up in 12 hour window cause I wanted to do them myself or take them somewhere else and had to explain why and pretty much beg. Told me to sleep on it yesterday. I got my forms and I had no problem paying the fee to prep them as long as I don’t have to work with them. They gave me time so I’ll pay. It’s fair! I stand in line and noticed the owner messed somethings up with the guy ahead me and he seemed conflicted but he seen the line behind him so he hurried up and signed forms and wrote a check out no questions asked. I was next so I asked for my forms and mind you I’ve been nice from start to finish. No attitude, faces, names, nothing. She said $100 and check was okay and the owner Kay comes around the corner and said in front of EVERYONE can you pay with cash or card? I don’t have my wallet with only checkbook and I’ve never bounced a check in my life or my spouse and always have money in my bank accounts. I’d show proof to the world, no problem! I said I don’t have my card I can write my drivers license number on it and she sighed and said fine.. okay… The owner humiliated me in a room full of people and took the kid ahead me check, caused a issue with me wanting to take my business to a better tax prep that isn’t messing things up, and give me ultimatums to get my forms back. If you’re going to humiliate me and think I’d cancel my check or don’t think I have money… sadly wrong! Card or check anyone can get money back and dispute it if they wanted to. And if you’re going to humiliate me and assume when you know nothing or anything about me, I’ll beat you at that game every. Single. Time. They say there’s two sides to a story, mines always the truth if I look good or really bad.
Take you’re business here, but don’t get you’re hopes up and expect mistakes and everything I wrote.
Update: got my taxes done by a different professional and numbers were way off from this place to the other place and a thorough explanation. Save yourself from not going here cause it’ll cost you and mess taxes up. Glad I followed my instincts on this
Ethan McCracken
Jun 2022
After going through several people for taxes/accounting for my new business who had left a sour taste in my mouth, I was recommended to try Platteville Tax. I won’t go anywhere else now! Kay really knows what she is doing and helped me feel more comfortable running my business.
Amy Knoble
Apr 2021
Very polite and helpful. Love its a family
Beth steinhoff
Apr 2021
They have been doing our taxes for years. They always do a great job.
Amanda Hickok
Mar 2021
They are the best of the best. I've used a lot of tax service companies before. Such as H&R Block. Platteville Tax Services actually treats me with respect. They are willing to answer any questions I have. They are 1/2 of the cost of anyone I've been to before.I am also a small business owner. So from day one they've been with me. If I wasn't sure what do for taxes, payment etc. They answered them. I would 100% recommend them.
Hannah Rewey
Feb 2021
Awesome,prompt professional
Courtney Ann Groom
Jan 2019
Helped me out big time with some late taxes I needed to finish
R M Flogel
Trying to find the right tax person to do our stuff since we switched from our 5 year tax prep cause they are drop off only. Tried this place out… red flags right away. Couldn’t focus, couldn’t keep things straight and the numbers are way off. I know we have to pay in like always but the numbers are never too far off from years before and we done nothing different like pulling out from 401k due to medical bills which I submit to fidelity to get the money for it as proof. I explained 3 times I wanted to pick my forms up in 12 hour window cause I wanted to do them myself or take them somewhere else and had to explain why and pretty much beg. Told me to sleep on it yesterday. I got my forms and I had no problem paying the fee to prep them as long as I don’t have to work with them. They gave me time so I’ll pay. It’s fair! I stand in line and noticed the owner messed somethings up with the guy ahead me and he seemed conflicted but he seen the line behind him so he hurried up and signed forms and wrote a check out no questions asked. I was next so I asked for my forms and mind you I’ve been nice from start to finish. No attitude, faces, names, nothing. She said $100 and check was okay and the owner Kay comes around the corner and said in front of EVERYONE can you pay with cash or card? I don’t have my wallet with only checkbook and I’ve never bounced a check in my life or my spouse and always have money in my bank accounts. I’d show proof to the world, no problem! I said I don’t have my card I can write my drivers license number on it and she sighed and said fine.. okay… The owner humiliated me in a room full of people and took the kid ahead me check, caused a issue with me wanting to take my business to a better tax prep that isn’t messing things up, and give me ultimatums to get my forms back. If you’re going to humiliate me and think I’d cancel my check or don’t think I have money… sadly wrong! Card or check anyone can get money back and dispute it if they wanted to. And if you’re going to humiliate me and assume when you know nothing or anything about me, I’ll beat you at that game every. Single. Time. They say there’s two sides to a story, mines always the truth if I look good or really bad.
Take you’re business here, but don’t get you’re hopes up and expect mistakes and everything I wrote.
Update: got my taxes done by a different professional and numbers were way off from this place to the other place and a thorough explanation. Save yourself from not going here cause it’ll cost you and mess taxes up. Glad I followed my instincts on this
Ethan McCracken
After going through several people for taxes/accounting for my new business who had left a sour taste in my mouth, I was recommended to try Platteville Tax. I won’t go anywhere else now! Kay really knows what she is doing and helped me feel more comfortable running my business.
Amy Knoble
Very polite and helpful. Love its a family
Beth steinhoff
They have been doing our taxes for years. They always do a great job.
Amanda Hickok
They are the best of the best. I've used a lot of tax service companies before. Such as H&R Block. Platteville Tax Services actually treats me with respect. They are willing to answer any questions I have. They are 1/2 of the cost of anyone I've been to before.I am also a small business owner. So from day one they've been with me. If I wasn't sure what do for taxes, payment etc. They answered them. I would 100% recommend them.
Hannah Rewey
Awesome,prompt professional
Courtney Ann Groom
Helped me out big time with some late taxes I needed to finish