About Faust Co. Inc
Faust Co. Inc. is a reputable plumbing company known for its prompt, friendly, and professional service. The staff takes the time to listen to customers' concerns and provides flexible scheduling to accommodate same-day appointments. They show genuine empathy and understanding towards customers, ensuring a caring experience. The skilled and thorough plumbers address any additional issues that may arise during a visit, focusing on quality plumbing services and customer satisfaction. Faust Co. Inc. has received positive reviews from customers who appreciate their expertise. One customer praised the responsiveness and compassion shown during a crisis with a rental property’s plumbing. Another highlighted the seamless scheduling and the professionalism of the plumber, who completed the job efficiently. Customers also noted the quick replies to emails and the patience shown in understanding financial circumstances. Overall, Faust Co. Inc. is a reliable and trustworthy plumbing service provider that prioritizes customer needs and delivers quality workmanship. Those looking for honest, high-quality plumbing work from good people are encouraged to support this family-owned business.
I worked with Faust Co. Inc. several years ago after one of my rental properties was broken into and the copper plumbing was stolen. From the very first call, they were responsive, compassionate, and professional -- clearly a family-owned business that cares deeply about their customers. The scheduling was prompt, the work was top-notch, and their team showed genuine empathy about the situation.
Due to some unexpected life circumstances, I wasn’t able to pay the invoice right away, and they were incredibly patient and understanding while I got things back on track. That kind of grace is rare, and I’ve never forgotten it.
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Great experience with Faust! It was very easy to schedule, our plumber (John) was on time, and did the job seamlessly! Bryan and John both had wonderful customer service as well. Bryan replied to emails quickly and efficiently. I would definitely recommend Faust and would use them again for future needs.
Yelp recommended Faust Plumbing to me. Bryan contacted me to see what my plumbing issue was. Because the plumbers were busy, and this was not an emergency, he graciously gave me a series of instructions of what to test and check for. As I tried the ideas and switched out the old parts on this 1985 Mansfield, I decided to replace the gasket under the tank. In the meantime, there was a break in the plumbers’ schedule, and a friendly guy named John contacted me. I asked him to wait for this last attempt, and if it didn’t work, he would be installing a new toilet. The replacement gasket worked, and my toilet is no longer wasting water. I appreciate the patience and helpfulness...read full review