Fabick Cat is known for its outstanding customer service, with staff frequently checking in on customers while they wait. The team efficiently handles parts requests, especially when provided with the necessary serial numbers. Additionally, they have impressive facilities and successfully hosted customer inspections for new generators, showcasing their professionalism and dedication to service.
I'd like to thank the ladies at the front desk for their help. I'd also like to thank Bill for showing my son and I around. Bill was extremely knowledgeable about all the equipment we looked at. Thank you for taking time out of your day to answer the 147 questions my son had. He says he is a future customer.
Called for parts, Jim was a huge help. Asked for engine serial or arrangement number once he had that I described what I was looking for and had the parts on my had with in minutes. I was in and out with in 15min. Very efficient, well organized, huge selection of in stack parts, very professional. I will definitely be going back When I need more parts. Thank you.
Always great dealing with them for parts they get things pulled quick for me. The most important thing to make it easy dealing with them is having the equipment serial number right away or the engine serial number if it is in a truck. When I have that information for them right away the parts are right and quick for them to find and pull. Thank you for the great service.
11200 West Silver Spring Drive, Milwaukee, WI 53225
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