The Tile Shop, established in 1985, is dedicated to inspiring home decor ideas and enhancing beauty both indoors and outdoors. With over 100 stores, The Tile Shop offers a wide range of high-quality tile products, including porcelain, glass, ceramic, travertine, and other natural stones. Customers have praised the knowledgeable associates, like Carrie, who help guide them through their selections, making the remodeling process enjoyable and efficient. While there have been mixed experiences with customer service, such as one associate appearing less helpful, the overall quality of the tiles remains a highlight. The Tile Shop also addresses customer concerns effectively; for instance, manager Dan is recognized for his exceptional customer service in resolving issues with orders. Overall, The Tile Shop is a go-to destination for beautiful tiles and dedicated assistance in home improvements.
We had to return the product we purchased for our master bath shower floor. Our tile installer had a tight timeframe & if it was not for Mason & Cody at the Mequon tile shop we would not have been able to keep going. They assisted us with finding 2 boxes of tile in stock that matched the wall tile we previously purchased. Their customer service is top notch & we were able to keep moving forward with our renovation! Both of their knowledge on the available products was amazing. We cannot thank you both enough!!!
Jul 2026
5.0★★★★★
Tile Shop Mequon has provided an amazing experience. The manager Roger helped me out in all aspects of the project and showed competence, giving high quality customer service. The Zelliege tile was fairly priced and delivery was reliable and fast. Highly recommend this place for tile projects! Thanks Roger (J13)
May 2026
5.0★★★★★
This store has a super nice selection of beautiful tile, and very helpful and friendly staff. Went above and beyond to help me with a tricky return. Will definitely shop there in the future.
