I have an anxiety disorder with panic and after a year of frustration dealing with UW Health's bureaucratic business management (Doctors and Nurses were great), I decided to switch to SSM Health. I have BCBS Insurance. I contacted their intake and explained what was going on. They got me in very quickly with a Nurse Practitioner named Dr. Madison. There was a library of overdue blood tests I needed as well as OBGYN. Not only did I get in right away, but was able to get three appointments for my routine care and issues within the span of three weeks. All on my day off which is a Wednesday! All staff from business side to Dr. Madison was very personable and very caring. I got my blood test results back the very same day instead of two days as the lab predicted. Excellent service! Keep up the good work!
I have an anxiety disorder with panic and after a year of frustration dealing with UW Health's bureaucratic business management (Doctors and Nurses were great), I decided to switch to SSM Health. I have BCBS Insurance. I contacted their intake and explained what was going on. They got me in very quickly with a Nurse Practitioner named Dr. Madison. There was a library of overdue blood tests I needed as well as OBGYN. Not only did I get in right away, but was able to get three appointments for my routine care and issues within the span of three weeks. All on my day off which is a Wednesday! All staff from business side to Dr. Madison was very personable and very caring. I got my blood test results back the very same day instead of two days as the lab predicted. Excellent service! Keep up the good work!