SSM Health Davis Duehr Dean Eye Care is a friendly and accommodating business. Staff members, including optometrists and glasses station employees, are kind, helpful, and quick to assist with adjustments or questions. Patients appreciate the thorough care from professionals like Dr. Groessl and Marc Webb. The team is supportive and attentive, making visits smooth and positive. Many customers value the reliable service and personalized attention they receive at this eye care provider.
Steve was so kind and helpful! I ran into an issue where I ran out of contacts and I had to visit a ton of clients the next day. He was calm, kind, and supportive. The next day I had to stop at home in the morning before my dreaded day out without optical...and sure enough...their were my fresh contacts waiting for me at the door! Dean Optical has always been super accommodating. I am so sad I am moving...Dean would be my choice every time.
The employees at the glasses station are amazing!! Especially Sandy. My sons glasses are always getting broken or bent and they always help us with a quick adjustment on the spot. Dr Groessl is a wonderful surgeon as well.
Eye exam was great as usual with Katie Sclotthauer then went to fill my Rx afterwards and had to wait since they were busy with other customers which is ok, however when one of the associates finally came to help me she was extremely rude and didn't want to really help it seems, the main associate and the associate to the right when I walked in were ok just the one at the desk to the far left was the rude one
1821 South Stoughton Road, Madison, WI 53716
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