About Schmidt's Auto Inc
Schmidt's Auto Inc. offers excellent service and support to its customers. Many reviews highlight the kindness and helpfulness of the staff, both in the shop and over the phone. Customers appreciate the quick response times, professionalism, and assistance with vehicle issues, such as towing and battery problems. The overall experience at Schmidt's Auto is described as positive, with a focus on making situations easier for customers. Many express a desire to continue using their services in the future.
Schmidt’s really helped me out in a bind. Bob, one of their towing specialists, was able to get my car out of a tricky situation without a single scratch. Will use them again in the future!
Helped me out of a jam when my gas tank was damaged and leaking. Dropped me and the vehicle off at the dealership and then dropped me off at Enterprise here in Madison. Great people and great drivers! 10/10!
So they showed up fast, I guess technically I haven’t had the tow yet the main reason for my review is Kristen who answered my call was extremely kind and explained everything so well.
I was anxious and have a hard time with simple things like this and she made it a breeze! I really really appreciate how kind she was it made a big difference. Her customer service is exactly why I’ll continue to use Schmidt’s!!