Schmidt's Auto Inc. offers excellent service and support to its customers. Many reviews highlight the kindness and helpfulness of the staff, both in the shop and over the phone. Customers appreciate the quick response times, professionalism, and assistance with vehicle issues, such as towing and battery problems. The overall experience at Schmidt's Auto is described as positive, with a focus on making situations easier for customers. Many express a desire to continue using their services in the future.
Matt was very helpful and tried to help me get my car started. Unfortunately it did not, so it had to be towed. But he also let me know I could have it towed to my dealership even though they were closed. Overall very thoughtful and I appreciated the help.
I loved working with this company. I spoke to several staff; they were all polite, easy to talk to and seemed like an enjoyable group of people. Even with a little confusion created by our situation, they quickly redirected and got the job done. They followed through on their commitment and then paying the invoice was quick and easy. Knowledgeable and easy to work with; I would highly recommend.
I recently purchased an Audi EV, and when it arrived, the battery was completely drained and we couldn’t even get the car off the transport trailer. Audi Roadside Assistance sent Schmidt’s Towing to help, and I honestly couldn’t have asked for a better experience.
John and Adam went above and beyond to help me. Not only were they incredibly knowledgeable and persistent in troubleshooting the problem, but their friendly, upbeat attitudes helped me stay calm and positive during what was a very stressful situation.
They spent nearly five hours working with me to figure out the issue. Eventually, we were able to bring the car back to life and safely get it off the… read full review
1621 Beld Street, Madison, WI 53715
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