Bill's Key Shop & Locksmith Service provides 24-hour emergency assistance for lockouts and key-related issues. They generate and copy keys for various car models, sell locks and keys, and offer repair, replacement, and rekeying services for almost any type of lock. The staff is known for being helpful and professional, providing prompt appointments and solutions for customers' problems. Although they may not always solve every issue immediately, they are willing to suggest alternative solutions and referrals to ensure customer satisfaction. Customers praise the business for its kindness, honesty, and quick response time. One customer appreciated how a staff member walked them through unlocking a door over the phone instead of just taking their money, highlighting the trustworthy nature of the team. Others have shared positive experiences with fast service, especially in urgent situations like being stranded outside an airport or locked out of a car late at night. The business has a loyal customer base, with some customers noting that staff remember them even after years. Overall, Bill's Key Shop & Locksmith Service is a reliable and trustworthy choice for key-cutting, lock-related, and locksmith needs.
We lost our key to the rental car, and we used our roadside assistance. Thankfully they work with Bill's Keyshop, and he was able to get us a new key made. He worked with us financially, and more importantly, he went above and beyond by helping us load our walkers after seating me safely in the vehicle. I highly recommend Joe(the owner), for both his craftsmanship and his humanity.
5/9/2025 Went here today to get a key fob programmed ... amazing service and pricing. Unfortunately I forget the owner's name (it's not Bill; I asked!), but he was an amazing, fun, and lovely guy. Will be back if we ever need anything.
I snapped my front door key off in the lock, real up and in there, and Mike had it out and a new key printed within an hour or two. Absolutely phenomenal service— competent, quick, kind and communicative. Cannot recommend enough. Thank you Mike!!
536 University Avenue, Madison, WI 53703
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.