Clinic manager Allie, was extremely verbally aggressive and abusive- using shouting, swearing and name calling to be manipulative and intimidating. The experience was emotionally harming and distressing for my animal and my family.
June 2023
I think they did alright with my healthy dogs annual checkup. I feel like they are pretty pricy in comparison to my previous vet. I asked whether we would see the same people in the office when we come back. I don't like vet offices with high turnover. I was not assured that they keep staff. The vet that cared for my dog was not a name I saw on any of the info I had before going there. I was a bit put off by the way they expected me to sit in the lobby while they took dog to another room. I had to specifically request to accompany my pup, on both appintments. There were also communication problems. Getting an appointment is like pulling teeth (we had 2 appointments).... read full review
June 2023
I am re-posting my review once again Please read all the information and see photos i posted. I took my Dog in for a shot back in March 2022. Right hip hair was matted. Without consulting with me first that was pointed out in a email later, she went ahead and shaved the hair down tight to the skin size of a quarter. I was upset about this and requested some compensation for there treatment. They showed no concern or compassion. They failed to openly admit they were liable and could careless. Here Bad Attitude only showed she was so unprofessional and she asked me to leave. I did file a complaint with the state. The hair shaved area has not fully recovered now after 10... read full review
Clinic manager Allie, was extremely verbally aggressive and abusive- using shouting, swearing and name calling to be manipulative and intimidating. The experience was emotionally harming and distressing for my animal and my family.
I think they did alright with my healthy dogs annual checkup. I feel like they are pretty pricy in comparison to my previous vet. I asked whether we would see the same people in the office when we come back. I don't like vet offices with high turnover. I was not assured that they keep staff. The vet that cared for my dog was not a name I saw on any of the info I had before going there. I was a bit put off by the way they expected me to sit in the lobby while they took dog to another room. I had to specifically request to accompany my pup, on both appintments. There were also communication problems. Getting an appointment is like pulling teeth (we had 2 appointments).... read full review
I am re-posting my review once again Please read all the information and see photos i posted. I took my Dog in for a shot back in March 2022. Right hip hair was matted. Without consulting with me first that was pointed out in a email later, she went ahead and shaved the hair down tight to the skin size of a quarter. I was upset about this and requested some compensation for there treatment. They showed no concern or compassion. They failed to openly admit they were liable and could careless. Here Bad Attitude only showed she was so unprofessional and she asked me to leave. I did file a complaint with the state. The hair shaved area has not fully recovered now after 10... read full review