Reviews for Heid Music

Jan 2024

Ryan was great. Went in with a broken trumpet. He fixed it. Then he took the time to show my daughter a few things that would help her play better. Even after they closed he was so helpful. We will definitely be going back there again.
Jan 2024

We brought in our violin to be restrung. While they were doing it, the bridge broke. The manager instantly took care of it, supplying us with a courtesy instrument to use while they sent our violin to be fixed free of charge to the repair team in Appleton. Initially said it would be up to two weeks time to repair, but they had it done within three days. Although it was an unfortunate situation, they made it right. A+ for customer service. Thank you Claire and Maggie in Stevens Point.
Dec 2023

Heid Music has every other music store in the Madison area beat by a mile! Since the first time we opened their door a couple of weeks ago, until we left this afternoon with my refurbished classical guitar, the staff has been nothing but courteous, helpful and professional. Plus, they do excellent work!