I'm so disappointed I try make appointment in call I was talking this old woman hang up on me no season
Kathy S.
Jul 2024
This has been my experience, the past few years, with SSM Health: I asked my doctor if my new prescription of antibiotics would cause a yeast infection. His reply "Everything causes yeast infections. Don't worry about it." (I got a new doctor). I was taken by ambulance to St. Mary's ER for food poisoning when I passed out and hit my head. The very first employee I encountered asked for my name, date of birth, and said "I see you have a copay. How do you want to pay for it?" The ER doctor did no hands on, and lied in his after visit notes about his exam and what was said. I went to my annual physical and told the doctor that I had alot of hip pain. I was prescribed a muscle relaxer, which made me dizzy and put me to sleep. The doctor couldn't have known, that of course, and when I mentioned that I couldn't function on it, he said "we'll monitor the hip pain." (monitor what? How much pain I can stand?!) I have a history of diverticulitis, but can't get in to see the gastroenterologist for 3 months. When I had a bout, the SSM Health scheduler encouraged me to use the video doc. The video doc refused to prescribe any antibiotics or pain killers and said "just keep doing what you're doing." So, I spent the next two days in a fetal position and taking so many aspirins that my ears were ringing. When did doctors stop caring about their patients' pain?
Marie S.
May 2024
Dr Punt reflects poorly on SSM - can only recommend they evaluate her practice. She is brief and seems to tailor her practice to what's easiest for her. Staff are efficient in rooming the patient but too quick. They don't seem to enjoy their position. Find another clinic.
Louie L.
Apr 2024
No gout specific doctor No progress going backwards Not looking at all my tophi bumps just one no improvement as promised
Leah E.
Apr 2024
I have an anxiety disorder with panic and after a year of frustration dealing with UW Health's bureaucratic business management (Doctors and Nurses were great), I decided to switch to SSM Health. I have BCBS Insurance. I contacted their intake and explained what was going on. They got me in very quickly with a Nurse Practitioner named Dr. Madison. There was a library of overdue blood tests I needed as well as OBGYN. Not only did I get in right away, but was able to get three appointments for my routine care and issues within the span of three weeks. All on my day off which is a Wednesday! All staff from business side to Dr. Madison was very personable and very caring. I got my blood test results back the very same day instead of two days as the lab predicted. Excellent service! Keep up the good work!
Katrina B.
Mar 2024
I wish there was a rating that said HORRIBLE! WORST healthcare system I have ever had! I will NEVER use them again! Patients beware, these people are all about MONEY, not the best interest of their patients
Windsor C.
Feb 2024
When will SSM doctors be able to admit to Covid vaccine injuries and adverse effects so they can start treating patients that desperately need help? I was told by a SSM employee that they would get fired for doing so. Do no harm?
Robert P.
Jan 2024
I've never written a review even remotely close to this. However, I would absolutely beg potential patients to avoid getting treatment from SSM in Madison, especially geriatric patients. As a family member of a patient, I was treated with outright hostility the first time meeting the Care Provider. It was like pulling teeth to get a response to a question. First there would be deflection, then when the question was repeated there would be somewhat of a response but only the bare minimum. Over a period of 7 weeks the Provider never gave the family a single update on the patients diagnosis or treatment plan. At a later point in time, a review of the patients medical records showed that some conversations with family members were wholly fabricated, statements from family members were twisted solely to give a negative impression of that person, notes were written indicating their observations of an incident when that provider wasn't even in the facility. I could go on, but I'll end with this: The provider appeared icy cold, totally devoid of a conscience, showed no commitment to honesty or transparency, and is in a field of work that is in no way a match for their skillset.
Toni F.
Jul 2023
Con artist. Thieves. And worthless. All they do suck ya money. Send you to urgent care repeatedly for simple sickness so you have to pay more. Last two years they have screwed me over and over like that. Let alone Mary Mora lying to me about the discount billing. Instead of helping me she said font worry about the bills yet I will send a letter telling the final bill. Never got that let instead got collections call for $12000 ... then her letter came a month later. Are you kidding. I need up taking out 20,000 in loans. For their mess up two surgeries same procedure only first time they took the drain tub out my breast to soon. Land me back a week later emergency surgery. I dont recommend them to anyone. I have since dropped them changed my everthing. Fuck you dean medical . Your a fucking joke and conartis, thieves, liars...
Judi R.
Jul 2022
Some doctors are great; others are terrible. Fatal results would have ensued from the dreadful care from one doctor ; but lucky for me, I had the financial and professional resources to go elsewhere. As one doctor asked me several years ago after seeing my insurance, "You can go anywhere with this insurance; why are you coming here?" Good question--I stayed far longer than I should have b/c I liked my primary. Then she left; then my cardiologist left; and now billing is trying to scam me out of hundreds of dollars---never, ever have anything to do with SSM Health--it's actually SSM Profit Center.
rock p.
I'm so disappointed I try make appointment in call I was talking this old woman hang up on me no season
Kathy S.
This has been my experience, the past few years, with SSM Health: I asked my doctor if my new prescription of antibiotics would cause a yeast infection. His reply "Everything causes yeast infections. Don't worry about it." (I got a new doctor). I was taken by ambulance to St. Mary's ER for food poisoning when I passed out and hit my head. The very first employee I encountered asked for my name, date of birth, and said "I see you have a copay. How do you want to pay for it?" The ER doctor did no hands on, and lied in his after visit notes about his exam and what was said. I went to my annual physical and told the doctor that I had alot of hip pain. I was prescribed a muscle relaxer, which made me dizzy and put me to sleep. The doctor couldn't have known, that of course, and when I mentioned that I couldn't function on it, he said "we'll monitor the hip pain." (monitor what? How much pain I can stand?!) I have a history of diverticulitis, but can't get in to see the gastroenterologist for 3 months. When I had a bout, the SSM Health scheduler encouraged me to use the video doc. The video doc refused to prescribe any antibiotics or pain killers and said "just keep doing what you're doing." So, I spent the next two days in a fetal position and taking so many aspirins that my ears were ringing. When did doctors stop caring about their patients' pain?
Marie S.
Dr Punt reflects poorly on SSM - can only recommend they evaluate her practice. She is brief and seems to tailor her practice to what's easiest for her. Staff are efficient in rooming the patient but too quick. They don't seem to enjoy their position. Find another clinic.
Louie L.
No gout specific doctor No progress going backwards Not looking at all my tophi bumps just one no improvement as promised
Leah E.
I have an anxiety disorder with panic and after a year of frustration dealing with UW Health's bureaucratic business management (Doctors and Nurses were great), I decided to switch to SSM Health. I have BCBS Insurance. I contacted their intake and explained what was going on. They got me in very quickly with a Nurse Practitioner named Dr. Madison. There was a library of overdue blood tests I needed as well as OBGYN. Not only did I get in right away, but was able to get three appointments for my routine care and issues within the span of three weeks. All on my day off which is a Wednesday! All staff from business side to Dr. Madison was very personable and very caring. I got my blood test results back the very same day instead of two days as the lab predicted. Excellent service! Keep up the good work!
Katrina B.
I wish there was a rating that said HORRIBLE! WORST healthcare system I have ever had! I will NEVER use them again! Patients beware, these people are all about MONEY, not the best interest of their patients
Windsor C.
When will SSM doctors be able to admit to Covid vaccine injuries and adverse effects so they can start treating patients that desperately need help? I was told by a SSM employee that they would get fired for doing so. Do no harm?
Robert P.
I've never written a review even remotely close to this. However, I would absolutely beg potential patients to avoid getting treatment from SSM in Madison, especially geriatric patients. As a family member of a patient, I was treated with outright hostility the first time meeting the Care Provider. It was like pulling teeth to get a response to a question. First there would be deflection, then when the question was repeated there would be somewhat of a response but only the bare minimum. Over a period of 7 weeks the Provider never gave the family a single update on the patients diagnosis or treatment plan. At a later point in time, a review of the patients medical records showed that some conversations with family members were wholly fabricated, statements from family members were twisted solely to give a negative impression of that person, notes were written indicating their observations of an incident when that provider wasn't even in the facility. I could go on, but I'll end with this: The provider appeared icy cold, totally devoid of a conscience, showed no commitment to honesty or transparency, and is in a field of work that is in no way a match for their skillset.
Toni F.
Con artist. Thieves. And worthless. All they do suck ya money. Send you to urgent care repeatedly for simple sickness so you have to pay more. Last two years they have screwed me over and over like that. Let alone Mary Mora lying to me about the discount billing. Instead of helping me she said font worry about the bills yet I will send a letter telling the final bill. Never got that let instead got collections call for $12000 ... then her letter came a month later. Are you kidding. I need up taking out 20,000 in loans. For their mess up two surgeries same procedure only first time they took the drain tub out my breast to soon. Land me back a week later emergency surgery. I dont recommend them to anyone. I have since dropped them changed my everthing. Fuck you dean medical . Your a fucking joke and conartis, thieves, liars...
Judi R.
Some doctors are great; others are terrible. Fatal results would have ensued from the dreadful care from one doctor ; but lucky for me, I had the financial and professional resources to go elsewhere. As one doctor asked me several years ago after seeing my insurance, "You can go anywhere with this insurance; why are you coming here?" Good question--I stayed far longer than I should have b/c I liked my primary. Then she left; then my cardiologist left; and now billing is trying to scam me out of hundreds of dollars---never, ever have anything to do with SSM Health--it's actually SSM Profit Center.